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- Tasks: Join our team to plan and optimise property repairs for a modern, efficient service.
- Company: Believe housing, a supportive and inclusive employer focused on personal values.
- Benefits: Competitive salary, up to 33 days leave, flexible working, and healthcare scheme.
- Other info: Flexible working arrangements and a positive culture await you!
- Why this job: Make a real impact in a role that values your ideas and encourages growth.
- Qualifications: Strong planning skills and a collaborative mindset are essential.
The predicted salary is between 32135 - 33534 £ per year.
We’re on the lookout for a Planner to join the believe housing team on a 12-month fixed term basis to cover maternity leave. We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
A flexible approach that works for you. We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks. Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.
About the role. The Planner will ensure that the believe Property Repairs Planning Team delivers a flagship service that is great, consistent and modern to both internal and external stakeholders. Providing a high performing planning function for customers and team members and effectively using resources to maximise productivity and deliver a right first-time service whilst bringing to life the vision and values of the organisation.
Your responsibilities will include:
- Working closely with Managers, Team Leads, Coordinators and Operatives within the Property Repairs Team (Repairs, Voids, Gas, Electrical and Infrastructure) to provide a high-quality planning function.
- Working collaboratively across the organisation with Customer Services, Neighbourhoods and Asset teams to provide a consistent and joint approach, including continuous improvement of service delivery.
- Ensure Property Repairs policies, procedures and timescales relating to the scheduling of work are followed and challenge where these are not being adhered to.
- Schedule and allocate resources to maximise productivity and performance, including daily monitoring of works in and out of target, liaising with customers and team members to ensure works are completed appropriately and accurately.
- Responsible for problem solving and prioritisation of work whilst balancing customer need, risk and availability of resources.
What’s on offer? Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged. Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.
We offer a competitive salary of £32,135 - £33,534 per annum and:
- Up to 33 days annual leave, plus four volunteering days
- Access to our healthcare scheme
- Flexible working that supports your wellbeing
- A positive, inclusive culture where growth and development are genuinely encouraged
If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you. We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.
If you wish to find out more about this opportunity contact David Fawcett, Electrical Team Leader at david.fawcett@believehousing.co.uk
Closing date for applications is 11.59pm on Sunday 10 May 2026. All applicants must go through our website.
Planner in North East employer: Believe Housing
Contact Detail:
Believe Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in North East
✨Tip Number 1
Network like a pro! Reach out to current or former employees at believe housing on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the company culture. Familiarise yourself with their values and think about how your personal values align. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your problem-solving skills! Since the Planner role involves prioritising work and balancing customer needs, think of examples from your past experiences where you've successfully tackled similar challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the believe housing team.
We think you need these skills to ace Planner in North East
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your relevant skills and experience in your application. We want to see how you can contribute to our Property Repairs Planning Team, so don’t hold back on showcasing what you bring to the table!
Be Yourself: We’re interested in your personal values as much as your professional ones. Let your personality shine through in your application – we’re all about finding the right fit for our inclusive culture.
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific responsibilities from the job description and explain how your past experiences align with them. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Believe Housing
✨Know the Company Values
Before your interview, take some time to understand the core values of believe housing. They emphasise a supportive and inclusive culture, so think about how your personal values align with theirs. Be ready to share examples that demonstrate your commitment to these values.
✨Showcase Your Planning Skills
As a Planner, you'll need to highlight your experience in scheduling and resource allocation. Prepare specific examples of how you've successfully managed projects or improved processes in previous roles. This will show that you can deliver a high-quality planning function.
✨Emphasise Collaboration
The role requires working closely with various teams, so be prepared to discuss your collaborative experiences. Think of instances where you’ve worked with different departments to achieve a common goal. This will demonstrate your ability to foster teamwork and improve service delivery.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how they measure success in the planning function. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.