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- Tasks: Support housing operations with admin tasks and customer advice.
- Company: Join a family-friendly organisation that values inclusivity and support.
- Benefits: Competitive salary, up to 33 days leave, healthcare scheme, and flexible working.
- Other info: Great opportunities for personal growth in a supportive environment.
- Why this job: Make a difference in your community while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26082 - 27385 £ per year.
We’re on the lookout for a part time Housing Assistant to join our Letting Team on a 12‑month fixed‑term contract working 3 days per week (22.2 hours). We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
A flexible approach that works for you: We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks. Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on‑site presence for part of the week.
About the role: The Housing Assistant will provide comprehensive administration support to teams within the Housing Operations Directorate working within Neighbourhoods, Estates, Lettings, Safer Neighbourhoods or Tenancy Sustainment. Your responsibilities will include:
- Provide information, general advice and support to customers and your team in relation to all aspects of the Housing Operations Directorate.
- Input data and maintain accurate records as required.
- Develop good working relationships with customers, other departments of believe housing and its partners to enhance service delivery.
- Collect performance data and assist in the production of performance and information reports.
What’s on offer? Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged. Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work. We offer a competitive salary of £26,082 - £27,385 pro rata per annum and:
- Up to 33 days annual leave pro rata, plus four volunteering days
- Access to our healthcare scheme
- Flexible working that supports your wellbeing
- A positive, inclusive culture where growth and development are genuinely encouraged
We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.
Housing Assistant in North East employer: Believe Housing
Contact Detail:
Believe Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant in North East
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they mean by 'working the believe way' and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable answering common questions. Focus on showcasing your experience in administration support and customer service, as these are key for the Housing Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team and contributing to our inclusive culture.
We think you need these skills to ace Housing Assistant in North East
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills and experience. Share a bit about your values and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Housing Assistant role. Highlight relevant experience and skills that align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what matters. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Believe Housing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Assistant. Familiarise yourself with the key tasks like providing customer support and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves developing good working relationships with customers and colleagues, be prepared to share examples of how you've successfully interacted with others in previous roles. Highlight your communication skills and any experience you have in customer service or teamwork.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to housing operations. Think about scenarios where you had to provide advice or resolve issues. Practising your responses will help you feel more confident and articulate during the interview.
✨Emphasise Your Flexibility
Given the flexible working arrangements mentioned in the job description, be ready to discuss how you can adapt to different needs and preferences. Share examples of how you've successfully managed your time and workload in previous positions, showing that you can thrive in a dynamic environment.