At a Glance
- Tasks: Lead a team to deliver outstanding lettings services and manage residential properties.
- Company: Join believe housing, a supportive and inclusive employer focused on personal values.
- Benefits: Competitive salary, up to 33 days leave, flexible working, and healthcare access.
- Other info: Flexible working arrangements and commitment to employee wellbeing.
- Why this job: Make a real impact in the community while growing your career in a positive culture.
- Qualifications: Experience in lettings management and strong leadership skills.
The predicted salary is between 62942 - 62942 £ per year.
We’re on the lookout for a Lettings Manager to join the believe housing team. We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
A flexible approach that works for you: We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks. Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on‑site presence for part of the week.
About the role: The Lettings Manager will lead and manage the delivery of a company-wide lettings service. Letting all residential properties, with a variety of tenures, across the company. Leading a team to deliver excellent performance and outstanding services direct to customers in line with the vision and values of the organisation.
Your responsibilities will include:
- Leading the delivery of an outstanding lettings service across the company, including the delivery of all social and affordable residential lettings, management of the Housing register in Durham as part of the Durham Key Options (DKO) partnership and work with local authorities outside of Durham letting properties in their areas.
- Supporting the development and delivery of the company's place-based approach to regeneration including providing input into demand analysis and support for relocation of residents affected by redevelopment plans.
- Contributing to the development of policies and processes across the company to ensure that high-quality consistent services are delivered.
- Working in partnership with other housing providers and local authorities to address housing need.
What’s on offer? Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged. Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.
We offer a competitive salary of £62,942 per annum and:
- Up to 33 days annual leave, plus four volunteering days.
- Access to our healthcare scheme.
- Flexible working that supports your wellbeing.
- A positive, inclusive culture where growth and development are genuinely encouraged.
We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.
Lettings Manager employer: believe housing
At believe housing, we pride ourselves on being an excellent employer that values flexibility and inclusivity. Our Repairs Team offers a supportive work culture where you can develop your skills in drainage and groundwork while contributing to community satisfaction. With opportunities for personal growth and a commitment to high safety and quality standards, working with us means being part of a team that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like believe housing.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like believe housing? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit believe housing's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Manager role at believe housing, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at believe housing
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where believe housing operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to believe housing. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at believe housing.
