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- Tasks: Support the organisation in maximising value from corporate systems and enhance business efficiency.
- Company: Join believe housing, a forward-thinking company focused on transformation and innovation.
- Benefits: Enjoy up to 33 days leave, flexible working, and a competitive salary of £43,074 to £44,420.
- Why this job: Be part of a dynamic team driving real change and improving customer experiences.
- Qualifications: Experience in project management and business analysis is essential.
- Other info: Inclusive culture with opportunities for personal growth and development.
The predicted salary is between 43074 - 44420 £ per year.
Are you ready to be part of something extraordinary? Here at believe housing, we’re entering into one of the most exciting chapters in our story – a bold and ambitious period of transformation that will reshape how we think, work and create exceptional value and experiences for our customers and colleagues. This transformation will see us embrace new technologies, reimagine our services and unlock the potential across every part of the business. If you thrive in fast-moving environments, love solving real problems and want to help build something brilliant for our customers — this is your moment. We’re looking for two Business Analysts to join our team, one permanent and the other on a three‑year fixed‑term contract. We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
A flexible approach that works for you
We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks. Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.
About the role
As a Business Analyst, you will support the organisation to gain maximum value from its corporate systems, ensuring they are developed and enhanced in line with business efficiency goals and corporate priorities. You’ll play a leading role in the project management and business analysis of new and existing systems, applying best practice to ensure solutions are well‑designed, effectively introduced and continually improved to meet organisational needs.
Your responsibilities will include:
- Provide project management and business analysis support to system implementations, changes or upgrades, ensuring activities are delivered to time, quality and scope expectations.
- Support in the development of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and efficiency.
- Provide a point of escalation for project‑related issues, supporting timely resolution and mitigating impact on delivery.
- Manage suppliers and third parties as required during the project lifecycle, ensuring they deliver to agreed standards and contractual expectations.
- Working with business areas to provide Business Analysis support, including requirements gathering, process mapping and modelling, ensuring solutions align to operational needs and user expectations.
- Undertake process reviews to identify areas for improvement and recommend potential solutions, supporting the organisation to streamline workflows and increase efficiency.
- Assist in embedding new ways of working across the business, helping teams adopt improved processes and system enhancements.
What’s on offer?
Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged. Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work. We offer a competitive salary of £43,074 to £44,420 per annum and:
- Up to 33 days annual leave, plus four volunteering days
- A competitive pension scheme
- Access to our healthcare scheme
- Flexible working that supports your wellbeing
- A positive, inclusive culture where growth and development are genuinely encouraged
Apply now
If you share our values and believe you can bring something special to this role, we’d love to hear from you. We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know. Early applications are encouraged, as we may close the vacancy early if we receive a high volume of interest.
Closing date: 23:59 on Sunday 29 March 2026
Applications must be submitted via our website.
Interview date: To be confirmed.
Job Types: Full-time, Permanent, Fixed term contract
Contract length: 36 months
Pay: £43,074.00-£44,420.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Paid volunteer time
- Sabbatical
- Sick pay
- Store discount
- Work from home
Work Location: Hybrid remote in Seaham SR7 7TT
Business Analyst employer: Believe Housing
Contact Detail:
Believe Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Get to know the company! Before your interview, dive into believe housing's mission and values. This will help you tailor your answers and show that you're genuinely interested in being part of their transformation journey.
✨Tip Number 2
Practice your problem-solving skills! As a Business Analyst, you'll be tackling real issues. Think of examples from your past experiences where you've successfully solved problems or improved processes, and be ready to share them during your interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. This can give you an edge in understanding what they value most in candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining believe housing and being part of their exciting transformation.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, share why you’re excited about being a Business Analyst at believe housing and how you can contribute to our transformation journey.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that align with what we’re looking for, especially in project management and business analysis.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what matters most to us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Believe Housing
✨Know Your Stuff
Make sure you understand the role of a Business Analyst and the specific responsibilities mentioned in the job description. Brush up on project management methodologies and business analysis techniques, as these will likely come up during your interview.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or improved processes. This is key for a role that focuses on efficiency and transformation, so be ready to discuss how you can bring that mindset to believe housing.
✨Engage with Their Vision
Familiarise yourself with believe housing's mission and values. During the interview, express how your personal values align with their commitment to inclusivity and customer focus. This shows you're not just looking for any job, but that you genuinely want to be part of their exciting transformation.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the technologies they plan to embrace, and how success is measured in this role. This demonstrates your interest in the position and helps you gauge if it's the right fit for you.