At a Glance
- Tasks: Support housing operations with admin tasks and customer interactions.
- Company: Join a family-friendly organisation that values inclusivity and growth.
- Benefits: Competitive salary, up to 33 days leave, healthcare scheme, and flexible working.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27073 - 28426 £ per year.
We’re on the lookout for a Housing Assistant to join our Lettings Team on a full time, 12‑month fixed‑term contract. We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
A flexible approach that works for you. We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks. Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on‑site presence for part of the week.
About the role. The Housing Assistant will provide comprehensive administration support to teams within the Housing Operations Directorate working within Neighbourhoods, Estates, Lettings, Safer Neighbourhoods or Tenancy Sustainment. Your responsibilities will include:
- Provide information, general advice and support to customers and your team in relation to all aspects of the Housing Operations Directorate.
- Input data and maintain accurate records as required.
- Develop good working relationships with customers, other departments of believe housing and its partners to enhance service delivery.
- Collect performance data and assist in the production of performance and information reports.
What’s on offer? Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged. Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.
We offer a competitive salary of £27,073 - £28,426 per annum and:
- Up to 33 days annual leave pro rata, plus four volunteering days
- Access to our healthcare scheme
- Flexible working that supports your wellbeing
- A positive, inclusive culture where growth and development are genuinely encouraged
If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you. We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.
Housing Assistant in Bath employer: Believe Housing
At believe housing, we pride ourselves on being a supportive and inclusive employer, dedicated to fostering a flexible work environment that prioritises your wellbeing and personal growth. With our offices located in Seaham and Bishop Auckland, we offer a vibrant work culture where your ideas are valued, and you can thrive alongside a team that is committed to making a positive impact in the community. Join us as a Housing Assistant and enjoy competitive benefits, including generous annual leave, a healthcare scheme, and opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant in Bath
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Believe Housing, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Believe Housing and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Assistant in Bath
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Believe Housing and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Believe Housing
✨Get to Know Public Sector Values
Before your interview with Believe Housing, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Believe Housing.
