Believe Housing Limited is seeking a Customer Insight Advisor to ensure customers’ voices are heard. You’ll investigate Stage 1 complaints, identify solutions, and deliver fair outcomes while using feedback to drive service improvements.
You’ll collaborate with colleagues and managers, extract trends from data, and support Housing Ombudsman case work. The role combines on-site presence with flexible arrangements and a focus on customer outcomes.
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Flexible Customer Insight & Complaints Advisor in Bishop Auckland employer: Believe Housing Limited
Believe Housing Limited is an excellent employer that prioritises employee well-being and professional growth within a supportive work culture. Located in the vibrant community of Bishop Auckland, we offer competitive benefits, ongoing training opportunities, and a commitment to safety and customer satisfaction, making it a rewarding place for those looking to make a meaningful impact in their roles.
