At a Glance
- Tasks: Lead a team to deliver exceptional support and ensure service quality.
- Company: Believe Care and Support, a values-driven provider in Lancashire.
- Benefits: Flexible working, training opportunities, and discounted company caravan.
- Other info: Join a supportive team with a commitment to professional growth.
- Why this job: Make a real difference in people's lives while promoting individuality and independence.
- Qualifications: Experience in support management and a passion for community inclusion.
The predicted salary is between 22950 - 28050 £ per year.
Believe Care and Support is a values-based provider dedicated to delivering exceptional support by recruiting and training team members who embody our core ethos.
We ensure that individuals utilising our services, along with their support teams, are actively involved in every step of their journey.
This includes bespoke planning, encouraging active participation in recruitment, and developing personalised working policies and support plans.
- Our Core Values
- Individuality: Recognising and honouring the unique qualities of each person.
- Citizenship: Promoting active participation and inclusion in the community.
- Choice: Empowering individuals to make informed decisions about their lives.
- Independence: Supporting self-reliance and personal growth.
- Collaboration: Working together to achieve shared goals.
- Equality: Ensuring fair and unbiased treatment for all.
- Role Responsibilities
- Conduct audits and spot-checks to maintain service quality.
- Develop and manage staff rotas.
- Ensure compliance through training, supervision, and appraisals.
- The creation of support plans and risk assessments.
- Participate in planning and transitioning new individuals into the service.
- Handle on-call duties as required.
- Provide direct support to individuals during shifts.
- Review accidents and incidents to improve safety protocols.
- Cover shifts during staff sickness or absence.
- Offer ad-hoc support to the team as needed.
- Lead and mentor senior support workers, deputy team leaders, and team leaders.
- Uphold and promote the values of Believe Care and Support in all aspects of the role.
- Working Hours
The role requires flexibility to meet service needs, including a minimum of one shift per month directly supporting complex individuals and availability to work weekends. 37.5 hours week.
Able to work from home on agreed days where this meets service needs.
Flexible hours available.
- Company Benefits
- Flexible working arrangements with opportunities to work from home, aligned with service needs.
- Commitment to investment in training and professional development.
- Emphasis on values-based employment and team dynamics.
- Accredited as a Real Living Wage employer.
- Discounted company caravan in the lakes available to all staff.
- Employee Assistance lines – counselling, 2nd opinion doctor etc.
- #J-18808-Ljbffr
Service Support Manager (Lancashire) in Preston employer: Believe care
Believe Care and Support is dedicated to delivering exceptional support through a values-based approach, ensuring that individuals are actively involved in their care journey. The company promotes a collaborative work culture that emphasizes individuality, choice, and independence, making it an attractive employer for those seeking meaningful work in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Manager (Lancashire) in Preston
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Believe care!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Believe care.
We think you need these skills to ace Service Support Manager (Lancashire) in Preston
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Believe care. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Believe care and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Believe care. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Believe care's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Believe care
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Believe care.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Believe care will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Believe care and how you would contribute to adapting HR strategies.
