At a Glance
- Tasks: Ensure a safe environment for guests and staff while managing security operations.
- Company: Join The Belfry, a leading resort with a focus on safety and community.
- Benefits: Competitive salary, wellness support, career development, and generous discounts.
- Other info: Enjoy a supportive culture with clear pathways for career progression.
- Why this job: Make a real difference in guest safety while developing your career in hospitality.
- Qualifications: SIA Badge Holder with experience in hospitality security and strong interpersonal skills.
The predicted salary is between 31918 - 33116 £ per year.
Security at The Belfry are responsible for ensuring the Resort is a safe and crime-free environment for team members and guests. The security team help to get any difficult situations under control in a timely manner. The security team work closely with all departments and with our guests, displaying outstanding customer service skills and organisational skills.
Salary
The on-target earning potential for this role is a £33,116.79 annual salary, comprising a base salary of £31,918.71 supplemented by an estimated £1,198.08 in gratuities per annum, ensuring a rewarding compensation package.
About the role
This role is contracted for 46 hours per week, made up of four 12-hour shifts, working 4 days in a 7-day period.
Responsibilities
- To provide a safe and crime-free environment for all clients, visitors and staff
- To liaise closely with the Head of Security about all issues and running of the department on a regular basis
- Maintaining accurate stock control and maintenance of security equipment
- To conduct/supervise crime investigations with the Head of Security
- To deputise in the absence of Head of Security
- To liaise with the police where appropriate on crime and crime prevention issues
- To carry out regular patrols in and around the hotel using Morse Watchman system
- To carry out staff searches, vehicle searches and locker searches
- Carry out door duties as and when required
- Attend any reported incidents and complete incident forms
- To ensure that the security department is conversant with and complies with all the bomb/fire evacuation procedures and responsibilities
- To ensure that the CCTV system is operated and controlled in accordance with current legislation
- In conjunction with the Head of Security, to conduct internal crime/discipline investigations where appropriate
- To ensure that the procedures in respect of drugs, i.e. recording, disposal, police involvement and hotel guests are complied with
About you
- SIA Badge Holder
- Background in Hospitality Security
- Confident to deal with a wide variety of situations
- Approachable and Reassuring
- Able to get along well with team as well as working independently
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally-recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Security Supervisor in Sutton Coldfield employer: Belfry
At The Belfry, we pride ourselves on being an exceptional employer, offering a supportive and values-driven work culture that prioritises employee wellbeing and growth. Our comprehensive benefits package includes extensive learning and development opportunities, mental health support, and generous rewards for our team members, all set within a stunning 550-acre resort. Join us to be part of a community that not only values your contributions but also encourages you to reach your full potential while making a positive impact on the environment and local community.
StudySmarter Expert Advice🤫
We think this is how you could land Security Supervisor in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Belfry on LinkedIn. A friendly chat can give us insider info about the security team and might just help us get our foot in the door.
✨Tip Number 2
Show off those customer service skills! During interviews, share specific examples of how we've handled difficult situations in the past. This will demonstrate that we can keep things calm and safe, just like the job requires.
✨Tip Number 3
Be prepared for situational questions! Think about how we would respond to various security scenarios. Practising these responses can help us feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we're genuinely interested in being part of The Belfry team. Let’s make it happen!
We think you need these skills to ace Security Supervisor in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in security and hospitality. We want to see how your skills align with the responsibilities of the Security Supervisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about ensuring a safe environment for guests and staff. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Customer Service Skills:Since outstanding customer service is key for us, make sure to include examples of how you've provided excellent service in past roles. This will help us see how you can contribute to our team and enhance guest experiences.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at The Belfry!
How to prepare for a job interview at Belfry
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with common safety measures, emergency response plans, and the legal aspects of security work. This will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Customer Service Skills
Since this role involves interacting with guests and team members, be prepared to discuss your customer service experience. Think of specific examples where you've handled difficult situations or provided exceptional service. This will demonstrate your ability to remain calm and professional under pressure.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various security scenarios. Practice your responses to questions like 'What would you do if you witnessed a theft?' or 'How would you manage a conflict between guests?' This will help you articulate your thought process and decision-making skills during the interview.
✨Demonstrate Teamwork and Independence
The role requires both teamwork and the ability to work independently. Be ready to share examples of how you've successfully collaborated with others in past roles, as well as times when you've taken initiative on your own. This balance is key to showing that you can thrive in their environment.
