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- Tasks: Lead a dynamic housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community focused on growth.
- Benefits: Enjoy competitive pay, wellness programmes, and discounts at our resort's facilities.
- Why this job: Be part of a transformative journey in a newly renovated luxury resort.
- Qualifications: Experience in housekeeping and a passion for leading and inspiring teams.
- Other info: Opportunities for personal development and career progression await you!
The predicted salary is between 12000 - 15000 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there’s a place for you in our vibrant team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
HOUSEKEEPING
The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas. With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors.
About the role
This role is contracted at 21 hours, working 3 days out of 7, with the approximate working hours being 2:30pm – 10:00pm. As an Evening Housekeeping Supervisor, you will be required to assist the Housekeeping Management with, but not limited to, leading a shift from the floor, briefing and directing the team. You will also be responsible for the following:
- Ability to work as a Supreme Housekeeper, cleaning rooms to the highest standards as business requires
- Hands on approach to housekeeping – demonstrating, training, leading
- People management – persuasive, inspiring and determined
- Helping all team members achieve their full potential in their role
- Monitoring and managing the Q – ensuring room readiness
- Monitoring HSK back of house areas to ensure cleanliness and readiness at all times
- Stock control and organisation across the blocks
- Cleanliness of the block public spaces
- Cleanliness of the guest rooms and corridors
- Standards testing of the housekeeping line staff and regular quality checks of all areas
- Assist with training of new and existing staff
- Attend and lead departmental briefings
- Communicate and work with other departments in the hotel
The on-target earning potential for this role is a £14,327.04 annual salary, comprising a base salary of £13,682.76 supplemented by an estimated £644.28 in gratuities per annum, ensuring a rewarding compensation package.
About you
The ideal candidate will be passionate about the delivery of exceptional standards:
- An experienced housekeeper who has had experience in working in a busy housekeeping department
- An inspirational leader who develops your team and fosters excitement for delivering standards every day
- Experienced in taking ownership over your department and achieving financial and guest targets
- Able to develop strong relationships with your guests, team, and colleagues
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren’t just words; they’re the foundation of our culture and the essence of who we are. If you’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Evening Housekeeping Supervisor in Sutton Coldfield employer: Belfry
Contact Detail:
Belfry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Housekeeping Supervisor in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Belfry Hotel & Resort. Familiarise yourself with their values and recent developments. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a housekeeper aligns with the role of Evening Housekeeping Supervisor. Highlight your leadership skills and ability to inspire your team.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially in a hospitality setting like The Belfry. A neat appearance shows that you take pride in your work and understand the importance of presentation.
✨Tip Number 4
Follow up after your interview! Send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. Plus, it shows your enthusiasm for the role and the team at The Belfry!
We think you need these skills to ace Evening Housekeeping Supervisor in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for housekeeping shine through! We want to see how much you care about creating a welcoming environment for our guests.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in housekeeping. We love seeing how your skills align with what we’re looking for in an Evening Housekeeping Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Belfry.
How to prepare for a job interview at Belfry
✨Know the Company Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with their values, recent renovations, and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As an Evening Housekeeping Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or improved processes. Highlight your ability to inspire and develop others, as this is key for the role.
✨Demonstrate Attention to Detail
Housekeeping is all about the details! Be ready to discuss how you ensure high standards of cleanliness and presentation. You might even want to bring up specific techniques or checklists you use to maintain quality, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they measure success in the housekeeping department. This shows you're engaged and serious about the position.
