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- Tasks: Support the sales team in achieving targets and coordinate exciting events.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community.
- Benefits: Enjoy competitive pay, wellness programmes, and career development opportunities.
- Why this job: Be part of a transformative journey at a world-class resort.
- Qualifications: Previous sales experience in hotel events and strong customer service skills required.
- Other info: Access to discounts, free meals, and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
The Belfry Hotel & Resort is an award‑winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world‑class, and home to this year’s Betfred British Masters. Whether you’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind‑the‑scenes operations, there’s a place for you in our vibrant team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state‑of‑the‑art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
Sales Team
The Belfry Hotel & Resort Sales Team won the miaList Best Sales and Marketing Team, a testament to their excellent customer relationships and results‑driven work ethics. Our sales office is a fast‑paced, supportive environment, with people who are passionate about delivering great service and achieving their potential.
About the role
You will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day‑to‑day enquiry handling and event co‑ordination, ensuring The Belfry standards are maintained.
- SLAs for all stages of enquiry to contract
- Communication of up to date pricing strategy to the team
- Managing the sales team, including:
- Supervising the enquiry handling process to ensure effective conversion rate
- Monitoring event sales co‑ordinators performance and work load capacity
- Providing regular financial reports to senior sales team (Daily & Weekly)
- Contributing to budgeting process
- Overseeing client contracts and paperwork to ensure compliant and up to date for events
About you
- Previous Sales experience is required.
- Worked within a hotel events department for a number of years
- Experience with Delphi, Opera and Excel
- Experience within a large conference hotel
- Drive to deliver exceptional customer service to all clients at all times
- Proven success in delivering individual conversion targets
- Had responsibility for SLAs for all stages of enquiry to contract
Belfry Benefits
Learning & Development
We inspire and develop our team through on‑the‑job coaching & mentoring, in‑house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24‑hour GP services, and health cash‑plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort‑wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren’t just words; they’re the foundation of our culture and the essence of who we are. If you’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Compensation: To be discussed
Conference & Events Sales Executive in Sutton Coldfield employer: Belfry
Contact Detail:
Belfry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Sales Executive in Sutton Coldfield
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at The Belfry. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching The Belfry’s recent developments and their values. Show us you’re not just interested in the role but also in being part of our vibrant community and contributing to our success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous sales experience aligns with what we do at The Belfry. Highlight your achievements and how you can help us maintain our excellent customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Belfry.
We think you need these skills to ace Conference & Events Sales Executive in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Conference & Events Sales Executive role. Highlight your previous sales experience and any relevant skills, especially those related to hotel events and customer service.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for The Belfry. Share your passion for hospitality and how your experience aligns with our values. Don’t forget to mention any specific achievements in sales!
Showcase Your Skills: If you’ve got experience with Delphi, Opera, or Excel, make sure to showcase that! We love candidates who can hit the ground running, so let us know how you’ve used these tools in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Belfry
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Belfry Hotel & Resort and its offerings. Understand their recent renovations and expansions, especially the new event spaces. This shows your genuine interest and helps you connect your experience to their needs.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales experience that highlight your success in achieving targets and managing client relationships. Be ready to discuss how you’ve handled SLAs and improved conversion rates in past roles.
✨Be a Team Player
The sales team at The Belfry values collaboration. Share instances where you’ve worked effectively within a team, supported colleagues, or contributed to a positive work environment. This will demonstrate that you align with their culture of support and teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the sales team’s goals, and how they measure success. This not only shows your enthusiasm but also gives you a clearer picture of what’s expected, helping you assess if it’s the right fit for you.
