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- Tasks: Manage reception, check in/out guests, and deliver top-notch customer service.
- Company: Belfry Hotel, a vibrant place to work in Sutton Coldfield.
- Benefits: Earn up to £13.17 per hour with wellness programs and learning opportunities.
- Other info: Flexible zero-hours contract with overnight shifts from 10 pm to 6:30 am.
- Why this job: Join a dynamic team and enhance your hospitality skills while earning.
- Qualifications: No prior hotel experience needed; just a passion for great service.
The predicted salary is between 27000 - 28000 £ per year.
Belfry in Sutton Coldfield is looking for a dedicated receptionist to join its team on a zero-hours contract, with an on-target earning potential of £13.17 per hour.
You will be responsible for the efficient running of reception, registering and checking out guests, and providing excellent customer service.
While prior hotel experience and familiarity with Opera software are preferred, they are not essential.
The role requires overnight shifts from 10 pm to 6:30 am, and includes a range of benefits such as learning opportunities and wellness programs.
Overnight Front Desk Associate – Hotel Guest Care employer: Belfry
Contact Detail:
Belfry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Front Desk Associate – Hotel Guest Care
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and answers related to customer service and hotel operations. This will help you feel more confident and ready to impress the hiring team.
✨Tip Number 3
Dress to impress! Even if it’s an overnight position, showing up in smart attire can set a positive tone. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Overnight Front Desk Associate – Hotel Guest Care
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.
Tailor Your Application: Make sure to customise your application for the Overnight Front Desk Associate role. Highlight any relevant experience or skills that match the job description, even if it’s not from a hotel setting.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Belfry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Belfry
✨Know the Hotel Inside Out
Before your interview, take some time to research the Belfry and its services. Familiarise yourself with their values, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Highlight Customer Service Skills
As a Front Desk Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role.
✨Practice Common Interview Questions
Think about common questions you might face, such as 'How would you handle a difficult guest?' or 'What do you think makes great customer service?' Practising your responses will help you articulate your thoughts clearly during the interview.
✨Be Ready for Shift-Specific Questions
Since this role involves overnight shifts, be prepared to discuss your availability and how you manage working late hours. Showing that you are comfortable with the schedule will reassure the interviewer of your commitment to the position.