At a Glance
- Tasks: Lead the housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant and expanding workplace.
- Benefits: Enjoy competitive pay, wellness programmes, and opportunities for personal growth.
- Other info: Be part of a community that values your contribution and supports your career journey.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in housekeeping and a passion for inspiring others.
The predicted salary is between 13682 - 14327 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class. The resort has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer.
HOUSEKEEPING
The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas. With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors.
About the role
This role is contracted at 21 hours, working 3 days out of 7, with the approximate working hours being 2:30pm – 10:00pm. As an Evening Housekeeping Supervisor, you will be required to assist the Housekeeping Management with, but not limited to, leading a shift from the floor, briefing and directing the team. You will also be responsible for the following:
- Ability to work as a Supreme Housekeeper, cleaning rooms to the highest standards as business requires
- Hands-on approach to housekeeping – demonstrating, training, leading
- People management – persuasive, inspiring and determined. Helping all team members achieve their full potential in their role
- Monitoring and managing the Q – ensuring room readiness
- Monitoring HSK back of house areas to ensure cleanliness and readiness at all times
- Stock control and organisation across the blocks
- Cleanliness of the block public spaces
- Cleanliness of the guest rooms and corridors
- Standards testing of the housekeeping line staff and regular quality checks of all areas
- Assist with training of new and existing staff
- Attend and lead departmental briefings
- Communicate and work with other departments in the hotel
The on-target earning potential for this role is a £14,327.04 annual salary, comprising a base salary of £13,682.76 supplemented by an estimated £644.28 in gratuities per annum, ensuring a rewarding compensation package.
About you
The ideal candidate will be passionate about the delivery of exceptional standards:
- An experienced housekeeper who has had experience in working in a busy housekeeping department
- An inspirational leader who develops your team and fosters excitement for delivering standards every day
- Experienced in taking ownership over your department and achieving financial and guest targets
- Able to develop strong relationships with your guests, team, and colleagues
Belfry Benefits
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on-the-spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.
If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Evening Housekeeping Supervisor employer: Belfry
The Belfry Hotel & Resort is an exceptional employer, recognised as one of the top places to work in the hospitality industry. With a strong commitment to employee development through comprehensive training programmes and internal promotions, we foster a vibrant work culture that prioritises wellbeing and community engagement. Located in the picturesque Midlands, our team enjoys unique benefits such as discounted leisure memberships, mental health support, and a focus on sustainability, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Housekeeping Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Belfry Hotel & Resort. Familiarise yourself with their values and recent developments, like the £80 million renovation. This shows you’re genuinely interested and helps you connect your skills to their needs.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping and leadership. Think about examples from your past experiences that highlight your ability to lead a team and maintain high standards. We want to see how you shine!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and polished. It reflects your attention to detail, which is crucial in housekeeping. Plus, it sets a positive tone for your meeting!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and reinforces your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Evening Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for housekeeping shine through! We want to see how much you care about creating a welcoming environment for our guests. Share any experiences that highlight your commitment to cleanliness and guest satisfaction.
Tailor Your CV:Make sure your CV is tailored to the Evening Housekeeping Supervisor role. Highlight your leadership skills and any relevant experience in busy housekeeping departments. We love seeing how you've inspired and developed teams in the past!
Be Specific:In your cover letter, be specific about your achievements. Instead of saying you 'managed a team', tell us how you led them to exceed cleanliness standards or improved efficiency. Numbers and examples can really make your application stand out!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our vibrant team at The Belfry Hotel & Resort. We can't wait to hear from you!
How to prepare for a job interview at Belfry
✨Know the Company Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Understand their values, recent renovations, and what makes them stand out in the hospitality industry. This knowledge will help you connect your experience with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Evening Housekeeping Supervisor, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully managed a team or improved standards. Highlight your ability to train others and how you foster a positive work environment.
✨Demonstrate Attention to Detail
Housekeeping is all about the details! Be ready to discuss how you ensure cleanliness and presentation in your previous roles. You might even want to bring up specific cleaning techniques or standards you've implemented to maintain high-quality service.
✨Prepare Questions for Them
Interviews are a two-way street. Think of insightful questions to ask about the team dynamics, training opportunities, or how they measure success in the housekeeping department. This shows that you're not just looking for any job, but that you're keen on finding the right fit for both you and The Belfry.
