At a Glance
- Tasks: Support restoration operations and ensure high-quality service for customers' homes and businesses.
- Company: Join a leading restoration company focused on customer satisfaction and operational excellence.
- Benefits: Annual pay review, life insurance, health cash plan, and full uniform provided.
- Other info: Dynamic role with varied hours and opportunities for training and growth.
- Why this job: Make a real difference by helping restore homes and businesses to their best standard.
- Qualifications: Full manual driving licence; experience in hands-on work is a plus.
The predicted salary is between 25000 - 30000 £ per year.
To support restoration operations by ensuring customers’ homes, businesses, and belongings are restored to the highest possible standard. The Support Technician contributes directly to customer satisfaction, operational efficiency, and the delivery of safe, compliant restoration work.
- High‑Quality Restoration Delivery
- Assist Restoration Technicians to complete restoration work to professional and auditable standards
- Ensure tasks meet internal quality checks with minimal rework
- Positive Customer Experience
- Provide clear, professional, and supportive communication on every job
- Contribute to high customer satisfaction and service consistency
- Reliable Operational Support
- Attend scheduled work, site operations, and emergency call‑outs promptly
- Prepare and maintain equipment, PPE, and materials for all tasks
- Complete job documentation accurately and on time
- Contents Processing & Compliance
- Handle, decontaminate, intake, dispatch, and return customer contents in line with BELFOR BKQ P023
- Ensure safe, accurate labelling, storage, and tracking of all items
- Maintain effective communication with internal teams, customers, and third‑party partners
- Support teamwork across onsite and offsite operations
- Asset Care & Professional Standards
- Clean and maintain vehicles, tools, and issued assets to company standards
- Present professionally and adhere to PPE/uniform requirements
- Safety & Compliance
- Work in full alignment with BELFOR’s health, safety, environmental, quality, and training procedures
- Flexibility & Responsiveness
- Work varied hours and travel as required to meet operational demand
- Support the team during peak periods, urgent call‑outs, and changing priorities
Requirements for Role
- Full manual driving license
- Experience in restoration, construction, facilities, cleaning, or similar hands‑on work (desirable).
- Health & Safety, COSHH, or industry‑related training (advantageous but not essential).
- Willingness to complete all mandatory BELFOR training programmes.
What we offer
- Annual Pay Review
- Life Insurance
- Health Cash Plan
- Employee Assistance Programme
- Induction and E Learnings
- Full Uniform
- Eye Test
RESTORATION SUPPORT TECHNICIAN employer: BELFOR Holdings Inc.
BELFOR Holdings Inc. is an exceptional employer, offering a dynamic work environment in the heart of Greater London where you can lead impactful restoration projects. With a strong focus on employee growth, we provide comprehensive benefits such as life insurance and health cash plans, fostering a culture of safety and quality. Join us to be part of a dedicated team that values your expertise and supports your professional development.
