At a Glance
- Tasks: Support restoration operations and ensure high-quality service for customers' homes and businesses.
- Company: Join a leading restoration company focused on customer satisfaction and operational excellence.
- Benefits: Annual pay review, health cash plan, life insurance, and full uniform provided.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Make a real difference by helping restore homes and businesses to their former glory.
- Qualifications: Full manual driving licence and experience in hands-on work preferred.
The predicted salary is between 25000 - 30000 £ per year.
Job Description
To support restoration operations by ensuring customers’ homes, businesses, and belongings are restored to the highest possible standard.
The Support Technician contributes directly to customer satisfaction, operational efficiency, and the delivery of safe, compliant restoration work.
- High‑Quality Restoration Delivery
- Assist Restoration Technicians to complete restoration work to professional and auditable standards
- Ensure tasks meet internal quality checks with minimal rework
- Positive Customer Experience
- Provide clear, professional, and supportive communication on every job
- Contribute to high customer satisfaction and service consistency
- Reliable Operational Support
- Attend scheduled work, site operations, and emergency call‑outs promptly
- Prepare and maintain equipment, PPE, and materials for all tasks
- Complete job documentation accurately and on time
- Contents Processing & Compliance
- Handle, decontaminate, intake, dispatch, and return customer contents in line with BELFOR BKQ P023
- Ensure safe, accurate labelling, storage, and tracking of all items
- Maintain effective communication with internal teams, customers, and third‑party partners
- Support teamwork across onsite and offsite operations
- Asset Care & Professional Standards
- Clean and maintain vehicles, tools, and issued assets to company standards
- Present professionally and adhere to PPE/uniform requirements
- Safety & Compliance
- Work in full alignment with BELFOR’s health, safety, environmental, quality, and training procedures
- Flexibility & Responsiveness
- Work varied hours and travel as required to meet operational demand
- Support the team during peak periods, urgent call‑outs, and changing priorities
Requirements for Role
- Full manual driving license
- Experience in restoration, construction, facilities, cleaning, or similar hands‑on work (desirable).
- Health & Safety, COSHH, or industry‑related training (advantageous but not essential).
- Willingness to complete all mandatory BELFOR training programmes.
What we offer
- Annual Pay Review
- Life Insurance
- Health Cash Plan
- Employee Assistance Programme
- Induction and E Learnings
- Full Uniform
- Eye Test
- #J-18808-Ljbffr
Restoration Support Technician employer: BELFOR Austria GmbH
BELFOR UK is an exceptional employer that prioritises the well-being and professional development of its employees. With a strong commitment to health and safety, comprehensive training programmes, and a supportive work culture, you will thrive in a dynamic environment where your skills are valued. Additionally, the opportunity to work across various locations in the UK ensures diverse experiences and challenges, making your role both meaningful and rewarding.
