At a Glance
- Tasks: Support operations and contracts, manage systems, and assist the Waste Management Team.
- Company: Belfast City Council, dedicated to enhancing community services.
- Benefits: Equal opportunities, guaranteed interview scheme for disabled applicants, and a supportive work environment.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Join a team making a real difference in Belfast's community and environment.
- Qualifications: Strong organisational skills and ability to work collaboratively.
The predicted salary is between 30000 - 40000 £ per year.
There is currently one permanent, full-time post.
As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
You will be responsible to the Sustainable Resources Manager (Contracts and Operations) for the provision of the full range of systems administration, monitoring and support including service, performance, contractor and customer information provision. You will support completion of official and other relevant legislative and management information returns to support delivery of the service. You will provide support to the Waste Management Team and assist in providing support and operational cover for other functions.
You will undertake day to day management and supervision of any staff or other resources assigned to the systems function so as to ensure that Business Support and service wide process administrative objectives are being achieved. You will carry out all tasks within agreed time and quality targets. You will liaise with representatives of outside bodies, other senior managers in the council and elected representatives on routine matters as required by relevant staff.
With over 1,400 staff the City and Neighbourhood Services Department delivers frontline services essential to the daily lives of Belfast residents. This includes:
- Open Space & Street Scene – Managing parks, green spaces, and street cleansing operations.
- Neighbourhood Development & Regeneration – Overseeing community centres, health and wellbeing initiatives, active living, and community safety.
- Regulatory & City Services – Providing environmental health services, dog and pest control, port health, emergency planning, and bereavement services.
- Strategic Waste Management – Leading waste collection, recycling, and fleet management.
This department is committed to delivering customer-focused, cost-efficient, and impactful services to enhance the quality of life in Belfast.
Operations and Contracts Support Assistant employer: Belfast Zoo
Belfast Zoo is an excellent employer that prioritises community impact and inclusivity, making it a rewarding place for those passionate about social change. With a supportive work culture that values diversity and offers growth opportunities, employees can thrive while contributing to meaningful initiatives like the Complex Lives project. Located in a vibrant city, the zoo provides a unique environment where staff can engage with the community and make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Contracts Support Assistant
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Belfast Zoo, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Belfast Zoo and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Operations and Contracts Support Assistant
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Belfast Zoo and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Belfast Zoo
✨Get to Know Public Sector Values
Before your interview with Belfast Zoo, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Belfast Zoo.
