Business Support & Customer Experience Officer

Business Support & Customer Experience Officer

Full-Time On-site
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Belfast City Council is seeking to appoint a permanent, full-time post within the City & Neighbourhood Services Department. The post holder will manage day‑to‑day administration support and help deliver a high-quality customer service experience.

You will analyse service performance data, drive improvements, and ensure compliance with FOI and GDPR, while supporting records management to uphold efficient public services in Belfast.

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Business Support & Customer Experience Officer employer: Belfast Zoo

Belfast Zoo is an excellent employer that prioritises community impact and inclusivity, making it a rewarding place for those passionate about social change. With a supportive work culture that values diversity and offers growth opportunities, employees can thrive while contributing to meaningful initiatives like the Complex Lives project. Located in a vibrant city, the zoo provides a unique environment where staff can engage with the community and make a real difference.

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Contact Details:

Belfast Zoo Recruitment Team