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- Tasks: Lead and manage the Enterprise Support Service Programme for 11 councils.
- Company: Belfast City Council, committed to equality and community development.
- Benefits: Full-time contract until 2026, with a focus on career growth and inclusivity.
- Why this job: Make a real impact on Belfast's economic development and community support.
- Qualifications: Experience in performance management, compliance, and contract management.
- Other info: Encouraging applications from under-represented groups, including young people and minorities.
The predicted salary is between 36000 - 60000 £ per year.
This is a full-time, fixed term contract post until 30 September 2026, subject to review. In this role, you will lead, manage and develop the Enterprise Support Service (ESS) Programme to be delivered by the Lead Council on behalf of the 11 councils, focusing on issues of performance, compliance, contract management, audit and risk and quality control. Work collaboratively with all local councils to raise the ambition around the delivery of enterprise support, in support of the statutory obligations in this area and consistent with commitments as set out in respective programme plans. Manage all contracting, compliance and risk matters in respect of the frameworks and call-off contracts and secondary competitions for 11 councils, in line with service commissioning processes.
As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
About the department:
- City Centre Regeneration & Investment – Delivering policies, plans, and projects that shape the future of Belfast.
- Economic Development – Supporting high-growth sectors, small businesses, skills development, and employability.
- Planning & Building Control – Overseeing development management, enforcement, and the Local Development Plan (LDP).
- International Relations & Tourism – Promoting Belfast as a key global destination for investment and culture.
- Major Events & Venues – Managing strategic assets including Waterfront and Ulster Hall, Belfast Zoo, Belfast Castle, and Malone House and supporting the development of culture, heritage and the arts.
This department plays a vital role in:
- Aligning regional and city-wide development strategies.
- Driving inclusive growth through business support and inward investment.
- Enhancing the city’s infrastructure, housing, and transport networks.
- Showcasing Belfast as a hub for tourism, heritage, and the arts.
- Overseeing strategic grant programmes to support community and economic initiatives.
The department plays a pivotal role in ensuring Belfast is an attractive, sustainable, and inclusive place to live, work, and visit.
Service Delivery Manager in Belfast employer: Belfast Zoo
Contact Detail:
Belfast Zoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the councils or enterprise support. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the councils and their current projects. Show us you know what’s happening in Belfast and how you can contribute to the ESS Programme.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in performance management and compliance can help elevate the service delivery. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Service Delivery Manager in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Delivery Manager role. Highlight your experience in managing contracts, compliance, and performance, as these are key aspects of the job. We want to see how your skills align with our mission!
Showcase Your Collaborative Spirit: This role involves working closely with local councils, so it's important to demonstrate your ability to collaborate effectively. Share examples of past teamwork and how you’ve successfully managed relationships with various stakeholders. We love a team player!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re keen on joining us at StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at Belfast Zoo
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Delivery Manager. Brush up on performance management, compliance, and contract management. Familiarise yourself with the Enterprise Support Service (ESS) Programme and how it impacts the 11 councils.
✨Show Your Collaborative Spirit
This role requires working closely with local councils, so be ready to discuss your experience in collaboration. Prepare examples of how you've successfully worked with different teams or stakeholders to achieve common goals.
✨Prepare for Compliance Questions
Expect questions around compliance and risk management. Think about specific instances where you've managed these aspects in previous roles. Highlight your understanding of service commissioning processes and how you ensure quality control.
✨Emphasise Inclusivity
Given the emphasis on diversity in this role, be prepared to discuss how you can contribute to an inclusive workplace. Share any experiences you have in promoting equality and supporting under-represented groups in your previous positions.
