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- Tasks: Set up markets, assist traders and customers, and ensure top-notch service.
- Company: Belfast City Council, committed to equality and community growth.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Why this job: Join a vibrant team making Belfast a better place for everyone.
- Qualifications: No specific qualifications required; just a passion for customer service.
- Other info: Great opportunity for young people and under-represented groups.
The predicted salary is between 25989 - 27254 £ per year.
£25,989 - £27,254 per annum (pro rata) plus allowance; £13.4708 per hour plus 12.07% for casual work.
About the role
There are currently three permanent, part-time posts. Casual work is also available. As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post. Belfast City Council is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
You will be responsible, through the relevant manager, for:
- Setting-up and setting-down appropriate equipment, stallages and displays;
- Acting as first point of contact for market traders and customers;
- Providing the highest standards of customer care and service delivery to Traders and members of the public;
- Carrying out cleaning and basic maintenance of the markets as required;
- Acting as caretaker for the building during normal working hours;
- Collecting income and managing it appropriately.
About the department
The Place and Economy Department drives the future growth, regeneration, and economic development of Belfast and this work aligns with the aims and objectives of the Belfast Agenda and Corporate Plan. Key areas of responsibility include:
- City Centre Regeneration & Investment – Delivering policies, plans, and projects that shape the future of Belfast.
- Economic Development – Supporting high-growth sectors, small businesses, skills development, and employability.
- Planning & Building Control – Overseeing development management, enforcement, and the Local Development Plan (LDP).
- International Relations & Tourism – Promoting Belfast as a key global destination for investment and culture.
- Major Events & Venues – Managing strategic assets including Waterfront and Ulster Hall, Belfast Zoo, Belfast Castle, and Malone House and supporting the development of culture, heritage and the arts.
This department plays a vital role in:
- Aligning regional and city-wide development strategies.
- Driving inclusive growth through business support and inward investment.
- Enhancing the city's infrastructure, housing, and transport networks.
- Showcasing Belfast as a hub for tourism, heritage, and the arts.
- Overseeing strategic grant programmes to support community and economic initiatives.
The department plays a pivotal role in ensuring Belfast is an attractive, sustainable, and inclusive place to live, work, and visit.
Markets and Customer Services Attendant (part-time and casual work) in Belfast employer: Belfast Zoo
Contact Detail:
Belfast Zoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Markets and Customer Services Attendant (part-time and casual work) in Belfast
✨Tip Number 1
Get to know the market scene in Belfast! Familiarise yourself with local traders and their products. This will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations with traders or customers. Being prepared will give you the confidence to shine when it matters most.
✨Tip Number 3
Network like a pro! Attend local events or markets to meet people in the industry. You never know who might have a lead on a job or offer some valuable advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team!
We think you need these skills to ace Markets and Customer Services Attendant (part-time and casual work) in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Markets and Customer Services Attendant. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills: Since this role is all about providing top-notch customer care, don’t forget to showcase any relevant experience you have in customer service. We love seeing examples of how you've gone above and beyond for customers in the past!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us get a quick grasp of your suitability for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, it’s super simple to do!
How to prepare for a job interview at Belfast Zoo
✨Know Your Role
Make sure you understand the responsibilities of a Markets and Customer Services Attendant. Familiarise yourself with tasks like setting up stalls, providing customer care, and managing income. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with traders and the public, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond to help someone or resolved a difficult situation. This will demonstrate your ability to provide high standards of service.
✨Emphasise Your Team Spirit
Working in markets often requires collaboration with others. Be prepared to discuss how you work well in a team, perhaps by sharing a story about a successful group project or how you supported a colleague. This will highlight your ability to contribute positively to the workplace environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the department. For example, you could ask about the types of events held at the markets or how the team collaborates on projects. This shows you're engaged and eager to learn more.