Belfast International Airport Ltd. is seeking a Customer Services Agent to help run the terminal safely and efficiently, handling passenger queries and coordinating with airlines and airport stakeholders while supporting operational resilience during disruptions.
The role requires sound judgment and strong decision-making skills, balancing passenger needs with safety and security. Average 42 hours per week with a 2‑shift cycle (7am–7pm and 7pm–7am).
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Airport Customer Experience Specialist employer: Belfast International
Belfast International Airport Ltd. is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee development, we provide ample opportunities for growth and advancement within the M&E sector, all while ensuring a supportive culture that values diversity and inclusion. Located in the vibrant city of Belfast, our team enjoys not only competitive benefits but also the unique advantage of contributing to a key infrastructure that connects people and places.
