At a Glance
- Tasks: Lead the team at Belfast International Airport's premium lounge and ensure top-notch guest experiences.
- Company: Join a dynamic team at Belfast International Airport, a hub of innovation and hospitality.
- Benefits: Enjoy enhanced annual leave, pension plans, airport discounts, and a supportive work environment.
- Other info: Embrace a diverse workplace that values equality and offers great career growth.
- Why this job: Be part of an exciting renovation project and make a real impact on guest satisfaction.
- Qualifications: Experience in restaurant management and strong leadership skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
The Causeway Lounge is Belfast International Airport's premium business lounge, currently welcoming over 110,000 guests per annum. This winter, it will be fully renovated and extended to create a brand new space. A Hospitality Manager is needed to guarantee the efficient and high-quality operation of the new Causeway Lounge.
Working as part of the Commercial Team at Belfast International Airport, the Hospitality Manager is responsible for leading and coordinating the outsourced lounge team on a day-to-day basis, ensuring high levels of engagement, professionalism, service quality, and operational performance. The Hospitality Manager will also actively manage operational costs, including the tracking of deliveries and invoices, ensuring accurate ordering and managing cost and portion control to optimize EBITDA, in compliance with the standards of service, hospitality, and excellence defined by BFS Airport.
The Hospitality Manager is responsible for maintaining a comfortable, safe, and high-quality environment for guests. The role requires effective management of resources, problem-solving, and continuous improvement. It is essential that the Hospitality Manager collaborates well with outsourced teams and motivates high performance and consistent standards.
Skills required include:
- Restaurant management
- Leadership/Management Skills
- Financial Management
- Budget Control
- Communication (written and verbal)
- MS Office
Benefits include:
- Enhanced Annual Leave
- Group Pension Plan
- Family Friendly Policies
- EAP
- Recognition & Wellbeing Committee
- Airport Discounts
- Life assurance
Hospitality Manager employer: Belfast International Airport
Belfast International Airport Ltd. is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where teamwork and communication thrive. With benefits like enhanced annual leave and family-friendly policies, employees can enjoy a balanced work-life experience while contributing to a dynamic IT support team in a vibrant airport environment. This role not only provides valuable technical experience but also fosters a sense of community and recognition among colleagues.
Contact Details:
Belfast International Airport Recruitment Team
