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- Tasks: Provide immediate crisis intervention and support to callers in need.
- Company: A dedicated health service provider in Northern Ireland.
- Benefits: Flexible night shifts, supportive work environment, and professional development opportunities.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Level 5 counselling qualification and strong communication skills required.
- Other info: Join a passionate team committed to mental health support.
The predicted salary is between 25000 - 30000 £ per year.
A health service provider in Northern Ireland is looking for a qualified Helpline Counsellor to offer immediate crisis intervention at their Belfast office. Ideal candidates will possess a Level 5 qualification in counselling, and ideally be a registered member of a professional body. You will assess callers in crisis while promoting support networks. Flexibility to work nights is essential due to the nature of the 24/7 service. Strong communication and IT skills are also required.
24/7 Crisis Helpline Counselor — Night Shifts in Belfast employer: Belfast Health and Social Care Trust
Contact Detail:
Belfast Health and Social Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Crisis Helpline Counselor — Night Shifts in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for helpline counsellors and practice your responses. We want you to feel confident when discussing your qualifications and how you can handle crisis situations.
✨Tip Number 3
Showcase your flexibility! Since this role requires night shifts, be sure to highlight your availability and willingness to work those hours. It’s a big plus for employers looking for someone to jump right in.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the 24/7 Crisis Helpline Counselor. Plus, it shows you're serious about joining our team!
We think you need these skills to ace 24/7 Crisis Helpline Counselor — Night Shifts in Belfast
Some tips for your application 🫡
Show Your Qualifications: Make sure to highlight your Level 5 qualification in counselling right at the start. We want to see that you meet the essential criteria, so don’t be shy about showcasing your credentials!
Demonstrate Your Experience: Share any relevant experience you have in crisis intervention or helpline work. We’re looking for candidates who can assess callers effectively, so give us examples of how you've done this in the past.
Flexibility is Key: Since this role involves night shifts, let us know about your availability and willingness to work during these hours. We appreciate candidates who are flexible and ready to jump in when needed!
Communicate Clearly: Strong communication skills are a must! Make sure your application is clear and concise. We want to see that you can express yourself well, both in writing and in your approach to helping others.
How to prepare for a job interview at Belfast Health and Social Care Trust
✨Know Your Stuff
Make sure you’re well-versed in crisis intervention techniques and the specific qualifications required for the role. Brush up on your Level 5 counselling knowledge and be ready to discuss how your experience aligns with the job description.
✨Showcase Your Flexibility
Since this role requires night shifts, be prepared to talk about your availability and any previous experience working unconventional hours. Highlight your adaptability and willingness to support a 24/7 service.
✨Communicate Clearly
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to role-play potential scenarios where you assess callers in crisis to demonstrate your approach.
✨Familiarise Yourself with Support Networks
Research local support networks and resources available in Northern Ireland. Being knowledgeable about these can show your commitment to promoting support for callers and can set you apart from other candidates.