Pest Officer

Location: Belfast
Rate £ per hour Hours 37hrs per week

About the role

Reporting to the Line Manager through the Pest Control Supervisor, you will carry out a range of pest control operations, disinfection and disinfestation duties, sewer and drain testing, and treatments in line with established procedures, health and safety requirements, and service quality standards.

• Carry out pest control treatments and programmes to manage rodents, insects and other pests.
• Undertake disinfection and disinfestation of premises, land, people, clothing, furnishings and other items as required.
• Test sewers and drains, provide practical advice to Environmental Health Officers, and undertake sewer treatments, including supervisory duties where required.
• Support the control of mosquitoes and flies, lay bait and poison safely, and undertake related pest control activities.
• Undertake relief duties and search ships at the port when required.
• Maintain accurate records and prepare reports on work completed.
• Provide guidance and support to colleagues and participate in student training programmes.
• Liaise with partner organisations, including the Northern Ireland Housing Executive, housing associations and Northern Ireland Water.
• Participate in training, induction and relevant Council procedures.
• Follow all relevant health and safety, customer care, equal opportunities, safeguarding and other Council policies.

You will also be expected to undertake other duties appropriate to the role and adapt to changing service requirements.

What we are looking for

We are looking for someone with practical pest control experience, a strong commitment to health and safety, and the ability to provide a professional and customer-focused service.

Driving and transport

• Hold a full, current driving licence valid in Northern Ireland, or meet the stated alternative transport provision for eligible applicants with disabilities, subject to assessment of the operational requirements of the post.
• At least one year's relevant experience in pest control operations, programmes or treatments.
• At least one year's relevant experience of following appropriate workplace health and safety procedures, including identifying and managing risks.
• At least one year's relevant experience of delivering a high standard of customer care to internal and external customers, including handling and resolving enquiries and complaints.

Applicants must provide personal, specific examples on their application form to demonstrate how they meet these requirements.

Skills and attributes

• Communication: The ability to communicate clearly and provide information and guidance to others.
• Health and safety: The ability to work in confined spaces and at height, handle hazardous substances safely, carry out thorough risk assessments and take personal responsibility for compliance.
• Teamwork: The ability to work effectively both independently and as part of a team.
• Work planning: The ability to organise workloads, prioritise tasks and coordinate information in a busy working environment.
• Customer care: The ability to deal professionally with customers, resolve issues and maintain a positive image of Belfast City Council.
• Report writing: The ability to maintain accurate records and prepare reports and analysis as required.
• IT skills: The ability to use standard office software packages.
• Problem solving: The ability to make sound decisions when working alone and resolve operational issues effectively.

These skills and attributes may be assessed at interview.

Qualifications

Applicants who hold the BPCA/RSPH Level 2 Award in Pest Management, or an equivalent relevant qualification, will be particularly welcome.

If you are appointed without this qualification, you will be required to obtain the RSPH Level 2 Award in Pest Management or an equivalent qualification within six months of starting employment.

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