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- Tasks: Engage with members, manage accounts, and support events while ensuring smooth operations.
- Company: Join Belfast Chamber, a vibrant community dedicated to supporting local businesses.
- Benefits: Gain hands-on experience, develop professional skills, and enjoy a collaborative work environment.
- Why this job: Perfect for proactive individuals looking to make an impact in a supportive team culture.
- Qualifications: Proficiency in Microsoft Office and strong communication skills are essential; previous admin experience is a plus.
- Other info: Flexible hours and opportunities for growth within the organization.
The predicted salary is between 28800 - 43200 £ per year.
Belfast Chamber Membership Executive will work across the team supporting the Membership & Accounts Manager and CEO in delivering a wide number and variety of projects. We are looking for a proactive and self-motivated person with a professional and approachable demeanour. Duties in this position include, but are not limited to, the following: Build and maintain relationships with Belfast Chambers members and potential new members as well as key stakeholders. Help to retain and grow the membership and assist businesses in maximising their membership of Belfast Chamber. Supporting with onboarding and processing of all new members & applications. Supporting the team including Membership and Account Manager with the administration of all members accounts to include creating invoices, processing ticket sales and general book keeping. Hands-on involvement with various events such as setup & coordination. Support with processing and distribution of annual membership renewal packs. Maintain & update the membership database, CRM system and Xero, ensuring that they are current and managed appropriately. Front of House duties including meeting/greeting visitors to the office and answering the telephone. Support CEO and team with administrative tasks, including travel arrangements, diary management, meeting coordination and general office support. Creditor/debtor information -review and pursue any outstanding debt in line with monthly debtor reports and statements. Provide assistance & updates with any queries from members. Essential Criteria: Proficiency in using Windows Computer system and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Flexibility to adapt to changing priorities or deadlines. Attention to detail and accuracy in systems use, data management and documentation with excellent oral and written communication skills. Strong communication, team work and relationship skills. Not required but desirable criteria: Previous administration, bookkeeping or accounts support background. Previous experience with CRM system.
Membership Executive employer: Belfast Chamber of Trade and Commerce
Contact Detail:
Belfast Chamber of Trade and Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Executive
✨Tip Number 1
Familiarize yourself with the Belfast Chamber and its members. Understanding their needs and how you can support them will help you stand out during the interview process.
✨Tip Number 2
Showcase your relationship-building skills by preparing examples of how you've successfully engaged with clients or stakeholders in the past. This will demonstrate your proactive approach.
✨Tip Number 3
Highlight your experience with CRM systems, even if it's not extensive. Being able to discuss how you've used technology to manage relationships or data will be a plus.
✨Tip Number 4
Prepare to discuss your organizational skills and how you handle multiple tasks. The role requires flexibility and attention to detail, so having specific examples ready will help.
We think you need these skills to ace Membership Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Membership Executive position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administration, bookkeeping, or customer relationship management. Use specific examples to demonstrate how your skills align with the duties outlined in the job description.
Showcase Communication Skills: Since strong communication skills are essential for this role, make sure to showcase your oral and written communication abilities. Consider including examples of how you've successfully built relationships or resolved queries in past roles.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for the position and the organization. Mention why you want to work for Belfast Chamber and how you can contribute to their goals, particularly in member retention and support.
How to prepare for a job interview at Belfast Chamber of Trade and Commerce
✨Show Your Proactive Nature
During the interview, highlight instances where you've taken initiative in previous roles. Discuss specific projects or tasks where you went above and beyond to support your team or improve processes.
✨Demonstrate Relationship-Building Skills
Be prepared to share examples of how you've successfully built and maintained relationships with clients or stakeholders. This could include discussing your approach to onboarding new members or resolving member queries.
✨Highlight Attention to Detail
Since the role requires accuracy in data management and documentation, provide examples that showcase your attention to detail. Mention any experience you have with bookkeeping or managing databases.
✨Familiarize Yourself with Relevant Tools
Make sure to mention your proficiency with Microsoft Office Suite and any experience with CRM systems. If you have used Xero or similar accounting software, be ready to discuss how you utilized these tools effectively.
