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- Tasks: Provide hands-on IT/OT support for manufacturing systems and ensure secure operations.
- Company: Join a leading Energy-sector manufacturing site in Worcester.
- Benefits: Competitive pay, 37 hours per week, and opportunities for professional growth.
- Other info: Collaborate with engineering and IT teams in a fast-paced environment.
- Why this job: Be part of a dynamic team driving digitalisation in the energy sector.
- Qualifications: Degree in IT or Engineering and experience in technical support roles.
The predicted salary is between 83200 - 108000 £ per year.
We are recruiting a Manufacturing IT or OT Support Technician to support a leading Energy-sector manufacturing site in Worcester. This is a hands-on, site-based role to ensure secure, reliable, and standardised digital operations across production systems, supporting both local initiatives and global digitalisation programmes.
Role Purpose
The Manufacturing IT/OT Support Technician role focuses on IT/OT system support, network connectivity, and industrial cybersecurity, ensuring production systems remain operational, secure, and aligned with global standards. Working within a small technical team, you will support manufacturing operations while contributing to wider digitalisation initiatives.
You will support and maintain IT and operational technology systems in a manufacturing environment, ensuring secure, reliable connectivity, system uptime, and cybersecurity for production operations while working closely with engineering and IT teams.
Key Responsibilities
- Provide hands-on IT/OT support for manufacturing systems and production environments
- Support IT/OT projects, ensuring alignment with global standards and cybersecurity requirements
- Maintain secure OT network connectivity, including vendor and external equipment
- Collaborate with engineering, operations, and IT teams to maximise uptime and performance
- Support IT Technical User Support activities, including holiday cover
- Assist with asset management, documentation, and business continuity planning
Experience and Qualifications
Required
- Manufacturing IT / OT Support Technician will have a degree in Information Technology, Engineering, or a related discipline.
- Experience in a technical support role, ideally within industrial manufacturing or Energy-sector OT environments
- Good understanding of IT networking fundamentals
- Aware of cybersecurity frameworks and industrial cybersecurity standards
Preferred
- Experience with IOT connectivity (e.g. OPC UA)
- Exposure to cloud platforms such as AWS Connected Factory
- Familiarity with OT equipment including PLCs, HMIs, and industrial sensors
Interested? Apply today or contact us to learn more about this opportunity within a major Energy-sector manufacturing environment.
Manufacturing IT Support Technician in Worcester employer: Belcan
Contact Detail:
Belcan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manufacturing IT Support Technician in Worcester
✨Tip Number 1
Network, network, network! Reach out to people in the energy sector or manufacturing IT. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of IT/OT systems. Be ready to discuss how you can ensure secure and reliable operations in a manufacturing environment. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This way, you’ll stand out and show that you’re genuinely interested in working with us in the energy sector.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Manufacturing IT Support Technician in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Manufacturing IT Support Technician role. Highlight your relevant experience in IT/OT support and any specific skills that match the job description, like cybersecurity knowledge or familiarity with industrial systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the energy sector and how your background makes you a perfect fit for this hands-on role. Don’t forget to mention your teamwork skills since collaboration is key!
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills, especially those related to IT networking and operational technology. Mention any specific tools or frameworks you’ve worked with, as this will help us see your fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Belcan
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and OT systems, especially those relevant to manufacturing. Be ready to discuss specific technologies you've worked with, like PLCs or HMIs, and how they relate to cybersecurity in production environments.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to ensure system uptime or resolve connectivity problems. This will demonstrate your hands-on experience and ability to think on your feet.
✨Understand the Bigger Picture
Familiarise yourself with the company's digitalisation initiatives and how they align with global standards. Being able to discuss how your role as a Manufacturing IT Support Technician fits into these larger goals will show that you're not just focused on the day-to-day tasks.
✨Collaborate and Communicate
Since this role involves working closely with engineering and IT teams, be prepared to talk about your teamwork experiences. Highlight any collaborative projects you've been part of and how effective communication helped achieve success in those situations.