At a Glance
- Tasks: Provide hands-on IT/OT support for manufacturing systems and ensure secure digital operations.
- Company: Join a leading energy-sector manufacturing site in Worcester.
- Benefits: Competitive pay, 37 hours per week, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on cybersecurity and digitalisation initiatives.
- Why this job: Make a real impact in the energy sector while working with cutting-edge technology.
- Qualifications: Degree in IT or Engineering and experience in technical support roles.
The predicted salary is between 40 - 54 € per hour.
We are recruiting a Manufacturing IT OR OT Support Technician to support a leading Energy-sector manufacturing site in Worcester. This is a hands-on, site-based role to ensure secure, reliable, and standardised digital operations across production systems, supporting both local initiatives and global digitalisation programmes.
Role Purpose
The Manufacturing IT/OT Support Technician role focuses on IT/OT system support, network connectivity, and industrial cybersecurity. Working within a small technical team, you will support manufacturing operations while contributing to wider digitalisation initiatives. You will support and maintain IT and operational technology systems in a manufacturing environment and cybersecurity for production operations while working closely with engineering and IT teams.
Key Responsibilities
- Provide hands-on IT/OT support for manufacturing systems and production environments
- Support IT/OT projects, ensuring alignment with global standards and cybersecurity requirements
- Maintain secure OT network connectivity, including vendor and external equipment
- Collaborate with engineering, operations, and IT teams to maximise uptime and performance
- Support IT Technical User Support activities, including holiday cover
- Assist with asset management, documentation, and business continuity planning.
Experience and Qualifications
Required
- Manufacturing IT / OT Support Technician will have a degree in Information Technology, Engineering, or a related discipline.
- Experience in a technical support role, ideally within industrial manufacturing or Energy-sector OT environments
- Good understanding of troubleshooting and IT networking fundamentals
- Awareness of cybersecurity frameworks and industrial cybersecurity standards.
Preferred
- Experience with IOT connectivity (e.g. OPC UA)
- Exposure to cloud platforms such as AWS Connected Factory
- Familiarity with OT equipment including PLCs, HMIs, and industrial sensors
Interested? Apply today or contact us to learn more about this opportunity within a major Energy-sector manufacturing environment.
IT support Engineer Manufacturing in Worcester employer: Belcan
Join a leading employer in the energy sector, where you will be part of a dynamic team dedicated to advancing digitalisation in manufacturing. Located in Worcester, this role offers a collaborative work culture that prioritises employee growth and development, alongside competitive pay and benefits. With hands-on experience in IT/OT support, you'll contribute to meaningful projects that enhance operational efficiency and cybersecurity in a cutting-edge environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT support Engineer Manufacturing in Worcester
✨Tip Number 1
Network, network, network! Get in touch with people in the energy sector and manufacturing IT/OT space. Attend industry events or join online forums to connect with potential employers and learn about job openings before they’re advertised.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your troubleshooting abilities and knowledge of cybersecurity frameworks. Use real-life examples from your experience to highlight how you’ve tackled challenges in previous roles.
✨Tip Number 3
Tailor your approach! Research the company’s digitalisation initiatives and be prepared to discuss how your background in IT/OT support can contribute to their goals. This shows you’re not just looking for any job, but that you’re genuinely interested in their mission.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of opportunities in the energy sector, and applying directly helps us keep track of your application. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace IT support Engineer Manufacturing in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT/OT support and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the energy sector and how your background makes you a perfect fit for our team. Keep it concise but impactful!
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you've tackled challenges in IT support or manufacturing environments. We love seeing how you approach problems and find solutions, especially in fast-paced settings.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Belcan
✨Know Your Tech Inside Out
Make sure you brush up on your IT and OT knowledge, especially in manufacturing environments. Be ready to discuss specific technologies you've worked with, like PLCs or HMIs, and how you've tackled troubleshooting in the past.
✨Showcase Your Cybersecurity Awareness
Since cybersecurity is a big part of this role, be prepared to talk about any frameworks or standards you're familiar with. Share examples of how you've ensured secure network connectivity in previous roles.
✨Demonstrate Team Collaboration Skills
This position involves working closely with engineering and IT teams, so highlight your experience in collaborative projects. Think of specific instances where your teamwork made a difference in maintaining uptime or performance.
✨Prepare Questions About Digitalisation Initiatives
Show your interest in the company's future by preparing thoughtful questions about their digitalisation programmes. This not only demonstrates your enthusiasm but also gives you insight into how you can contribute to their goals.
