At a Glance
- Tasks: Provide hands-on IT/OT support for manufacturing systems and ensure secure digital operations.
- Company: Join a leading Energy-sector manufacturing site in Worcester.
- Benefits: Competitive pay, 37 hours per week, and opportunities for professional growth.
- Other info: Collaborate with engineering teams and contribute to exciting projects.
- Why this job: Be part of a dynamic team driving digitalisation in the energy sector.
- Qualifications: Degree in IT or Engineering and experience in technical support roles.
The predicted salary is between 32000 - 40000 € per year.
We are recruiting a Manufacturing IT OR OT Support Technician to support a leading Energy-sector manufacturing site in Worcester. This is a hands-on, site-based role to ensure secure, reliable, and standardised digital operations across production systems, supporting both local initiatives and global digitalisation programmes.
Role Purpose
The Manufacturing IT/OT Support Technician role focuses on IT/OT system support, network connectivity, and industrial cybersecurity. Working within a small technical team, you will support manufacturing operations while contributing to wider digitalisation initiatives. You will support and maintain IT and operational technology systems in a manufacturing environment and cybersecurity for production operations while working closely with engineering and IT teams.
Key Responsibilities
- Provide hands-on IT/OT support for manufacturing systems and production environments
- Support IT/OT projects, ensuring alignment with global standards and cybersecurity requirements
- Maintain secure OT network connectivity, including vendor and external equipment
- Collaborate with engineering, operations, and IT teams to maximise uptime and performance
- Support IT Technical User Support activities, including holiday cover
- Assist with asset management, documentation, and business continuity planning
Experience and Qualifications
Required
- Degree in Information Technology, Engineering, or a related discipline
- Experience in a technical support role, ideally within industrial manufacturing or Energy-sector OT environments
- Good understanding of troubleshooting and IT networking fundamentals
- Awareness of cybersecurity frameworks and industrial cybersecurity standards
Preferred
- Experience with IOT connectivity (e.g. OPC UA)
- Exposure to cloud platforms such as AWS Connected Factory
- Familiarity with OT equipment including PLCs, HMIs, and industrial sensors
Interested? Apply today or contact us to learn more about this opportunity within a major Energy-sector manufacturing environment.
IT support Engineer Manufacturing in Redditch employer: Belcan
Join a leading employer in the Energy sector, where you will be part of a dynamic team dedicated to advancing digitalisation in manufacturing. Located in Worcester, this role offers a collaborative work culture that prioritises employee growth and development, alongside competitive pay and benefits. With hands-on experience in IT/OT support, you'll contribute to meaningful projects that enhance operational efficiency and cybersecurity in a cutting-edge environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT support Engineer Manufacturing in Redditch
✨Tip Number 1
Network, network, network! Get out there and connect with people in the energy sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers or during interviews, make sure to highlight your hands-on experience with IT/OT systems and cybersecurity. Share specific examples of how you've tackled challenges in manufacturing environments.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills. Tailor your approach to each company to show them why you’re the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that you found particularly interesting.
We think you need these skills to ace IT support Engineer Manufacturing in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT/OT support and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the energy sector and how your background makes you a perfect fit for our team. Keep it concise but impactful!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles, especially in manufacturing or IT environments. We love seeing candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Belcan
✨Know Your Tech Inside Out
Make sure you brush up on your IT and OT knowledge, especially in the context of manufacturing. Be ready to discuss troubleshooting techniques, network connectivity, and cybersecurity frameworks. This will show that you're not just familiar with the concepts but can apply them practically.
✨Showcase Your Hands-On Experience
Since this role is very hands-on, be prepared to share specific examples from your past experiences. Talk about how you've supported manufacturing systems or dealt with technical issues in real-time. This will help demonstrate your capability to handle the demands of the job.
✨Collaborate Like a Pro
Highlight your teamwork skills during the interview. Discuss how you've worked with engineering and IT teams in the past to maximise uptime and performance. Companies love candidates who can work well with others, especially in a technical environment.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the company's digitalisation initiatives or their approach to cybersecurity. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
