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- Tasks: Join our team as an IT Analyst, ensuring smooth IT service delivery and system support.
- Company: Work with a global manufacturing leader in Belfast, driving innovation in IT services.
- Benefits: Enjoy a 12-month contract with potential for growth and valuable industry experience.
- Why this job: Be part of a dynamic team, tackling real-world IT challenges and enhancing your skills.
- Qualifications: Bring your IT degree or extensive ITSM/ITIL experience and 3+ years in the field.
- Other info: This role is inside IR35, perfect for those looking to make an impact in IT.
The predicted salary is between 36000 - 60000 £ per year.
Location: Belfast, Northern Ireland
Contract details: 12 months (inside IR35)
Our Client, a Global manufacturing company, is seeking an IT Analyst for a contract position of 12 months in Belfast, Northern Ireland.
The Opportunity:
Are you an experienced IT Analyst professional? An opportunity exists with our client. This position is part of a regional IT team responsible for ensuring the efficient and effective delivery of IT services to our EPD business partners within Northern Ireland.
Role:
As an IT Analyst, you will ensure effective service delivery for the infrastructure of IT systems, Vulnerability and asset management within the EAME region.
Roles & Responsibilities:
- Responsible for the delivery of IT services, including system and infrastructure support.
- Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas.
- Ensure services achieve and maintain compliance with IT Security, SOX, and IT Internal Controls.
- Address high priority issues/escalations and assist in integrating IT hardware with the organization's existing systems.
- Support the project leader in developing and executing system test plans.
- Work with supplier relationship teams on vendor reporting and tools processes to understand metrics and trends.
Required Qualifications:
- An IT related degree or extensive ITSM / ITIL experience.
- 3+ years of experience/knowledge of computer hardware, network support, interfacing of software, desktop support, telecommunications concepts, Data Base Management Systems.
- Excellent interpersonal skills to manage priorities, issues, and influence others.
- Good Microsoft 365 basic skills.
- Experience managing and resolving issues across multiple business units.
- Excellent communication and change management acumen.
- Server and infrastructure, networking knowledge would be beneficial.
If you are interested in this opportunity, apply now and a member of our Recruitment team will be in touch soon!
This vacancy is being advertised by Belcan.
IT Analyst employer: Belcan
Contact Detail:
Belcan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst
✨Tip Number 1
Familiarise yourself with ITIL and ITSM frameworks, as these are crucial for the role. Understanding how these methodologies apply to service delivery will help you stand out during discussions.
✨Tip Number 2
Brush up on your knowledge of Microsoft 365 and any relevant tools used in infrastructure management. Being able to demonstrate practical experience with these tools can give you an edge over other candidates.
✨Tip Number 3
Prepare to discuss your experience with high-priority issue resolution and how you've managed escalations in past roles. Real-life examples will showcase your problem-solving skills effectively.
✨Tip Number 4
Network with professionals in the IT field, especially those who have worked in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
We think you need these skills to ace IT Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Analyst role. Focus on your ITSM/ITIL experience, computer hardware knowledge, and any specific projects that demonstrate your ability to manage IT services effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your background in IT aligns with the responsibilities outlined in the job description, particularly your experience with system support and compliance with IT security standards.
Highlight Key Skills: Emphasise your interpersonal skills and ability to manage priorities and issues. Provide examples of how you've influenced others or resolved conflicts in previous roles, as these are crucial for the IT Analyst position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for an IT Analyst role.
How to prepare for a job interview at Belcan
✨Showcase Your Technical Skills
As an IT Analyst, it's crucial to demonstrate your technical expertise during the interview. Be prepared to discuss your experience with computer hardware, network support, and any relevant ITSM or ITIL practices. Highlight specific projects where you successfully managed IT services or resolved complex issues.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you had to address high-priority issues or manage escalations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Interpersonal Skills
Excellent interpersonal skills are essential for this role. Be ready to discuss how you've influenced others or managed priorities in a team setting. Share examples of how you've communicated effectively with different business units to resolve issues or implement changes.
✨Research the Company and Its IT Environment
Before the interview, take some time to research the company and its IT infrastructure. Understanding their business model and the specific challenges they face will allow you to tailor your answers and show genuine interest in the role. This knowledge can also help you ask insightful questions at the end of the interview.
