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- Tasks: Manage cleaning, catering, and office services to ensure quality and timely delivery.
- Company: Belcan Workforce Solutions is a leading provider of workforce solutions in the UK.
- Benefits: Opportunity for travel and collaboration with diverse teams.
- Why this job: Join a dynamic team focused on service excellence and stakeholder satisfaction.
- Qualifications: Experience in facility management and strong stakeholder management skills preferred.
- Other info: Must have 'Right to Work' in the UK; no sponsorship available.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Belcan Workforce Solutions is currently looking for a General Services Manager to work for one of our clients based in Portsmouth, UK.\\n\\nYou will require 'Right to Work' in UK, unfortunately no sponsorship will be available for this role.\\n\\nYou will manage General Services deliverables and projects such as Cleaning, Catering, Grounds Maintenance, and office services to ensure delivery on time, quality, and cost while maintaining customer/stakeholder satisfaction. Manage suppliers and strategic partners, monitoring, measuring, and reviewing performance in line with contractual terms and service deliverables.\\n\\nReporting:\\n\\nThe General Services Manager will functionally report directly to the UK Head of General Services, operationally integrating with UK leads (e.g., The UK Waste Lead).\\nThe role will be based in Portsmouth, although it may require some level of support to other sites and may involve occasional travel.Scope of Activities:\\n\\nSupport the management of General Services in line with company objectives.\\nDeliver or support operational services that enable sites and plants to operate in cooperation with internal and external partners to improve service delivery, ensuring delivery on time, quality, and cost:\\nGraphics & Multimedia Administration\\nCatering Services & Restaurants\\nCleaning Services\\nWaste Management\\nGrounds Management\\nTransportation Services\\nMailroom Services\\nSupport through administration of purchase orders, requisitions, and invoicing.\\nMeet the changing needs of the business and align with annual budgeting, investment requirements, and audits.Compliance:\\n\\nThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the company's success, reputation, and sustainable growth.Security Clearance:\\n\\nEligibility to gain UK SC Security Clearance.Travel Required:\\n\\nSome travel.How You Will Contribute to the Team:\\n\\nResponsible for supporting General (Soft) Services ensuring compliance, service delivery, and site adherence.\\nSupport management of various service providers, working alongside other General Services teams to the agreed KPIs in line with contractual obligations and company processes and procedures.\\nBudget Management – supporting annual Opex targets with management of risk and opportunities.\\nAttend custodian reviews/customer meetings to ensure communication of activities, obtain feedback, and implement necessary actions when required.\\nSupport representation of the UK in transnational activities within General Services scope of activities in defining the transnational strategy.About You:\\n\\nAbility to manage workload with agility and deliver to deadlines.\\nHealth and Safety awareness and interest.\\nCompetent in working to the requirements of processes and procedures.\\nFinancial Management – awareness of Procurement/Purchasing and Tender Processes is advantageous.\\nStakeholder management experience.\\nAbility to work autonomously where required.\\nExperience in Facility Management or similar deliverables would be advantageous. \\n\\nThis vacancy is being advertised by Belcan
General Services Manager employer: Belcan
Contact Detail:
Belcan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Services Manager
✨Tip Number 1
Familiarize yourself with the specific services mentioned in the job description, such as Cleaning, Catering, and Grounds Maintenance. Understanding these areas will help you speak confidently about your experience and how you can improve service delivery.
✨Tip Number 2
Highlight any previous experience you have in managing suppliers and strategic partners. Be ready to discuss how you've monitored and measured performance in past roles, as this is crucial for the General Services Manager position.
✨Tip Number 3
Prepare to demonstrate your financial management skills, especially in relation to budget management and procurement processes. This role requires a strong understanding of Opex targets, so be ready to share relevant examples from your past.
✨Tip Number 4
Since the role involves some travel and support to other sites, be prepared to discuss your flexibility and willingness to travel. Highlight any past experiences where you've successfully managed multiple locations or projects simultaneously.
We think you need these skills to ace General Services Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Services Manager position. Make sure you understand the key responsibilities and required skills, such as managing suppliers and ensuring service delivery.
Tailor Your CV: Customize your CV to highlight relevant experience in facility management, stakeholder management, and budget management. Use specific examples that demonstrate your ability to meet deadlines and manage workloads effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a great fit for this role. Mention your experience with general services, compliance awareness, and any relevant certifications or training that align with the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Belcan
✨Understand the Role
Make sure you have a clear understanding of the General Services Manager role and its responsibilities. Familiarize yourself with the specific services you'll be managing, such as cleaning, catering, and grounds maintenance, and think about how your experience aligns with these areas.
✨Showcase Your Stakeholder Management Skills
Prepare examples that demonstrate your experience in managing stakeholders and suppliers. Highlight how you've successfully monitored and reviewed performance in previous roles, ensuring compliance with contractual terms and service deliverables.
✨Discuss Financial Acumen
Be ready to talk about your experience with budget management and financial oversight. Discuss any relevant experience you have with procurement, purchasing, or tender processes, as this will be advantageous for the role.
✨Demonstrate Agility and Problem-Solving
The ability to manage workload with agility is crucial. Prepare to discuss situations where you've had to adapt quickly to changing needs or solve unexpected problems, showcasing your ability to deliver on time and maintain quality.
