At a Glance
- Tasks: Drive sales by upselling and providing top-notch customer service.
- Company: Join Belcan, a leader in connecting talent with top enterprises.
- Benefits: Enjoy a competitive salary, benefits, and a pension plan.
- Why this job: Make an impact by enhancing customer experiences and driving sales.
- Qualifications: Technical diploma or equivalent experience in industrial products preferred.
- Other info: Be part of a diverse team with great career growth opportunities.
The predicted salary is between 52000 - 78000 £ per year.
A permanent Inside Sales Representative position located in London, ON, with a salary range of 65-75k, including benefits and a pension plan.
The Opportunity:
- Obtain and up-sell parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.
- Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.
- Experience in Bearings, Power Transmission, and Industrial Products.
- Develop and maintain confidential client information utilizing internal CRM software.
- Manage customer satisfaction with all existing customers by delivering the utmost in customer service.
- Generate new and repeat sales by providing product and pricing information in a timely manner.
- Understand customer requirements and expectations to recommend specific products and solutions.
- Recommend alternative products based on cost, availability, or specifications.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sales items.
- Prepare customer presentations, tenders, RFQs, and Project Quotations for After Market Sales Reps as required.
- Attend site visits and customer presentations with After Market Sales Rep as required.
- Respond to customers via phone, fax, or email for quotes, purchases, etc., in a timely manner after hours on call rotation.
The Candidate:
- Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
- Knowledge of mechanical power transmission, hydraulics, and/or pneumatics.
- Working knowledge of Microsoft Office, including Outlook, Excel, Word, and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training.
- Responsible and adaptable with problem-solving skills.
- Results-oriented and willingness to always offer superior service.
- Demonstrated planning and organization of work.
- Good team spirit.
Belcan is a leading provider of qualified personnel to many of the world’s most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity.
Inside Sales Rep employer: Belcan Corporation
Contact Detail:
Belcan Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Rep
✨Tip Number 1
Get to know the company inside out! Research Belcan and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to showcase your telephone sales skills, so rehearse how you’d introduce yourself and discuss your experience with bearings and power transmission. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, send a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, we love seeing candidates take initiative!
We think you need these skills to ace Inside Sales Rep
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Rep role. Highlight your experience in sales, customer service, and any relevant technical knowledge. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've excelled in sales or customer service before. We love a good story that showcases your skills!
Showcase Your Technical Skills: Since the role involves technical products, make sure to mention your knowledge of mechanical power transmission, hydraulics, or pneumatics. We’re looking for someone who can hit the ground running, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Belcan Corporation
✨Know Your Products Inside Out
Make sure you have a solid understanding of the products you'll be selling, especially in bearings and power transmission. Familiarise yourself with their features, benefits, and how they compare to competitors. This knowledge will help you confidently answer questions and recommend the best solutions during the interview.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your ability to provide exceptional customer service. Think of specific situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your commitment to customer satisfaction, which is crucial for an Inside Sales Rep role.
✨Practice Your Communication Skills
Since this role heavily relies on telephone sales and communication, practice articulating your thoughts clearly and concisely. You might even want to do mock interviews with a friend or family member to get comfortable speaking about your experiences and skills.
✨Familiarise Yourself with CRM Software
If you have experience with CRM systems like Salesforce, be ready to discuss it. If not, take some time to learn the basics of CRM software and how it can help manage customer relationships. Showing that you're tech-savvy and willing to learn will impress your interviewers.