National Account Manager - Casual Dining

What you will do:

• Work alongside the wider Sales team, responsible for day-to-day contact and management with our customers.
• Driving sales through a targeted customer list.
• Maintaining account plans of key customers, sales, forecasts and margin management.
• Maintaining and analysing our Customer Relationship Management system.
• Producing grouped communication for Exec Chefs, Buyers, Planners & technical Teams.
• Sending Innovation boxes to Exec Chefs and other stakeholders.
• Organizing customer meetings and food development sessions.
• Supporting customer visits to Head Office and other locations off-site.
• Providing quotes on new business for the Channel Leads.
• Acting as deputy when the Commercial Lead is away.

You will also actively contribute to the wider Belazu community, including our commitment to safety and B-Corp status.

Our ideal candidate will have:

• Can-do and team player attitude, with the courage to put forward new ideas.
• Commercial mind-set, with keen negotiation and improvisation skills.
• Ability to work from a long list of actions, with the enthusiasm to get these ticked off both efficiently and to the best level of service.
• Adaptability, versatility, and resilience to push forward in times of challenge.
• Strong analytical skills, a keen attention to detail, and the ability to learn quickly and adapt.
• Understanding of sales delivery and forecasting.
• Comfortability using Microsoft Excel, PowerPoint and other digital tools.
• Confidence when engaging across different stakeholders, both internally and externally, including presenting and building rapport.
• Capable to work under pressure and pro-actively manage multiple priorities in a fast-paced environment.
• Enthusiasm to learn and improve, and ability to take the initiative and ownership, whilst demonstrating integrity, reliability, and a strong commitment to quality standards.

Whilst a degree and previous exposure to Casual Dining is preferred, we will consider all candidates with relevant transferable skills or equivalent experience.

Why Join Us?

• Free on-site parking, cycle to work scheme, and a subsidised canteen, as well as a blend of office and home working for a healthy work‑life balance.
• Volunteer days, plus our own charity foundation and initiatives.
• Up to 35% discount on company products, plus access to a wide range of employee benefits via an online portal, including high street discounts, EAP, GP services and financial support tools.
• 25 days annual leave + 8 bank holidays, increasing with service.
• Life Assurance from day one, plus auto‑enrolment pension with an enhanced pension option, with generous family leave policies.

Diversity & Inclusion: We are committed to building a diverse and inclusive workplace where everyone feels they can be themselves at work and develop their talents to the full. We welcome applications from all backgrounds and experiences, and we are proud to be an equal opportunities employer. If you require any adjustments to the recruitment process, please let us know and we will do our best to accommodate your needs.