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For Companies At a Glance
- Tasks: Provide IT support, diagnose issues, and assist with hardware and software setups.
- Company: Join a fantastic local employer in Dungannon, Northern Ireland.
- Benefits: Enjoy hybrid working, pension, paid holidays, and career progression.
- Why this job: Make a real difference by supporting staff and enhancing IT systems.
- Qualifications: IT degree or related qualification with 2 years of experience required.
- Other info: Onsite role with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Bela Recruitment is currently seeking an IT Support Engineer / Technician to work in Dungannon, Co. Tyrone, Northern Ireland. This office-based role will support a business with a variety of IT functions including diagnosing issues, problem-solving hardware, software and network problems, setting up new users, performing system updates and providing overall technical support.
Responsibilities
- Support the business with all IT matters.
- Provide IT support to all staff – diagnosing IT issues and problem solving.
- Ensuring tickets are responded to and resolved in a professional manner within agreed SLAs.
- Assist with testing new developments and systems within the company.
- Assist with setting up, maintaining, or moving IT hardware as and when required.
- Ensure users comply with ISO27001 Information Security tasks and processes.
- Updating training materials, producing user friendly documentation, inventory control, and asset tracking.
Requirements
- You will ideally have an IT Degree OR an IT-related subject qualification with 2 years experience in an IT support role.
- Will work onsite 5 days per week (39 hours).
- Must hold a full UK driving licence and have own transport for getting to and from work and other local sites.
- Good problem-solving skills, communication skills and team player.
- You MUST already be living within a reasonable distance to Dungannon, Northern Ireland, can drive and have your own car.
- No visa sponsorship or time-restricted visas accepted.
- CVs from outside Northern Ireland will be deleted.
Rewards
- Hybrid working 1 day per week.
- Working for a fantastic local employer.
- Pension.
- Paid holidays.
- Onsite parking.
- Career progression opportunities.
How to Apply
Click on Apply button & send your CV to Jason Corr at Bela Recruitment, or you can contact me at 07548 369 557. All applications will be strictly confidential and no CVs will be sent to any employer without your permission.
IT Support Technician employer: Bela Recruitment
Contact Detail:
Bela Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or explain technical concepts to non-techy folks. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email or call shows your enthusiasm and keeps you on their radar. Plus, it gives you a chance to ask any questions about the role.
✨Tip Number 4
Check out our website for the latest job postings. We often have roles that might not be advertised elsewhere. Applying through us means you get direct access to opportunities tailored for you!
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight relevant experience and skills that match the job description, like diagnosing issues and problem-solving. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing real-life scenarios where you've successfully resolved problems, as it shows us you're ready for the challenges ahead.
Keep It Professional: While we appreciate a friendly tone, make sure your application maintains a professional vibe. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is crucial in IT support.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just click that Apply button!
How to prepare for a job interview at Bela Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with common IT issues, troubleshooting techniques, and the specific technologies mentioned in the job description. This will help you demonstrate your problem-solving skills effectively.
✨Showcase Your Communication Skills
As an IT Support Technician, you'll need to communicate complex information clearly. Prepare examples of how you've successfully explained technical issues to non-technical staff in the past. This will show that you can be a team player and support your colleagues effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about past experiences where you diagnosed and resolved IT issues. Be ready to walk the interviewer through your thought process and the steps you took to solve the problem.
✨Understand ISO27001 Compliance
Since the role involves ensuring compliance with ISO27001, it’s crucial to have a basic understanding of information security principles. Brush up on what ISO27001 entails and be prepared to discuss how you would implement these practices in your role.
