Deputy General Manager in Southampton

At Bel & The Dragon Odiham, we are proud of the exciting journey the business has been on following our successful £1.5 million refurbishment last year. With beautifully redesigned spaces, boutique bedrooms, a thriving restaurant and bar, and a strong reputation for exceptional hospitality, we are now looking for a Deputy Manager to join our leadership team and support the General Manager in driving the business forward.

You will play a key role in leading day-to-day operations, future planning, supporting and developing the team, and maintaining high standards across every area of the business. We are looking for someone who is passionate about people, hospitality, and creating memorable guest experiences. This role is perfect for someone who leads from the front, thrives in a busy hospitality environment, and enjoys developing and motivating a strong team culture.

This is a fantastic opportunity to join a growing business with an exceptional team culture, where our team is at the heart of everything we do and ambition, personality, and great hospitality are genuinely recognised and rewarded. We are a complete team of around 50 individuals, boasting 16 boutique hotel bedrooms, a large garden terrace of around 110 covers, an 80-seater restaurant, and a 12-cover Private Dining room & bar areas.

As part of the Fullers family, our four core values—doing things the right way, being part of the family, celebrating individuality, and always asking what's next?—are at the heart of everything we do. If you care about quality, enjoy making people feel at home, and want to be part of a team that's proud of what it does, we would love to meet you.

Bel & The Dragon Odiham, a Grade II-listed former inn with features dating as far back as 1540, sits in the historic village of Odiham near Hook in Hampshire. Bel & The Dragon Odiham offers fifteen beautifully appointed bedrooms.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, increasing to 30% after one year, 35% after three years, and 40% after five years.
• A fair share of 12.5% service charge, paid on top of your hourly pay and managed by TipJar.
• Discounted hotel stays at hotels in the Fullers Family.
• Access to My Fullers—our online benefits platform where you can make savings at hundreds of retailers and access discounted gym memberships, cinema tickets, and much more.
• Healthcare Cash Plan: After one year with us, you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training.
• The option to receive up to 35% of your earnings as you earn them with Wagestream.

What we look for in a Deputy Manager:

• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A capable leader who will relish the responsibility of running the business.
• A confident manager with great decision-making skills.
• Interest in learning new skills to enhance your career with our industry-leading training and development.
• Ability to take ownership of problems.
• Great communication skills.
• Passion for fresh food, great wines, and engaging service.