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- Tasks: Manage satellite delivery operations, ensuring timely and efficient service.
- Company: Join Beko Europe, a forward-thinking company committed to sustainability.
- Benefits: Competitive salary, comprehensive benefits, and career growth opportunities.
- Why this job: Lead a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in transport operations and strong leadership skills required.
- Other info: Embrace eco-friendly practices while advancing your career with us.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Depot Supervisor to control all aspects of the satellite delivery function out of the satellite depot, including the scheduling of deliveries, allocation of loads, monitoring of delivery performance and maintenance of efficient delivery service in line with the company customer service targets.
Shift Pattern: Various Monday - Saturday
Your responsibilities will include:
- To efficiently manage resources to ensure that all deliveries are dispatched in a punctual and cost-effective manner whilst maintaining budgetary targets, through appropriate allocation of routes, drivers and mates.
- To ensure successful delivery performance, through monitoring driver performance throughout the day and taking pro-active remedial action as necessary to achieve targets.
- Review and action feedback via the NPS system with drivers & mates.
- To manage customer queries regarding failed deliveries in a courteous and professional manner and take prompt remedial action.
- To maintain above 99.5% Attributable Service Level through effective communication with all staff of expectations and targets.
- To promote the Company core values and behaviours.
- To ensure full compliance of the hand held terminal, usage, start time and 3-hour delivery adherence.
- Manage first stage disciplinary situations.
- To maintain accurate records on the Drive to provide clear, punctual and accurate reporting on key performance indicators to the Depot Manager and senior management team.
Preferred skills, knowledge and experiences:
- Knowledge of industry legislation e.g. tachograph and driving hours regulations.
- Extensive knowledge and experience of transport operations and legal responsibilities.
- Basic awareness of health and safety legislation.
- Clamp/fork truck License would be advantageous.
- Ability to work in a high-pressure, fast-moving environment.
- Strong leadership and people management skills.
- Good communicator, both verbal and written.
- Experience of leading a small team would be advantageous.
- Experience of working in a customer-focused environment.
- Supervisory or management experience of working in a multi-drop environment would be advantageous!
What We Offer:
At Beko Europe, we believe in rewarding talent and dedication. As a Depot Supervisor, you’ll benefit from a competitive salary and a comprehensive benefits package. From day one, you’ll dive into a variety of exciting responsibilities in an international, innovative, and dynamic environment. Your career growth is important to us, and you’ll have numerous opportunities to develop and advance according to your ambitions!
Beko Europe is committed to a greener and more sustainable future, integrating eco-friendly practices and solutions across all operations. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, colour, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status or political opinion.
For more information about us look at www.bekoeurope.com or follow us on LinkedIn. Looking for a new opportunity? Review our career page here.
Depot Supervisor in Chepstow employer: Beko Europe
Contact Detail:
Beko Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Supervisor in Chepstow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Depot Supervisor role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially around customer service and delivery performance.
✨Tip Number 3
Showcase your leadership skills! Be prepared to share examples of how you've managed teams or improved processes in high-pressure environments. This is key for a Depot Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Depot Supervisor in Chepstow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in transport operations and people management. We want to see how your skills align with the Depot Supervisor role, so don’t hold back!
Showcase Your Leadership Skills: As a Depot Supervisor, strong leadership is key. Use your application to share examples of how you've successfully led teams or managed high-pressure situations. We love to see real-life stories that demonstrate your capabilities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. Bullet points can help!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Beko Europe
✨Know Your Stuff
Make sure you brush up on your knowledge of transport operations and industry legislation, like tachograph and driving hours regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
As a Depot Supervisor, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. This will help demonstrate your capability to manage resources effectively and maintain high performance.
✨Customer Service is Key
Since you'll be handling customer queries, think of instances where you've resolved issues professionally and courteously. Highlighting your experience in a customer-focused environment will show that you can maintain the company's service targets while managing delivery performance.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to delivery performance and team management. Practise how you'd respond to challenges like failed deliveries or underperforming drivers. This will help you articulate your problem-solving skills and proactive approach during the interview.
