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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Enjoy a competitive salary, generous holiday, and fantastic employee perks.
- Why this job: Be part of a transformation journey while making a real impact on customer loyalty.
- Qualifications: Retail experience and strong IT skills are preferred; training provided.
- Other info: Embrace a culture of care, collaboration, and performance in a supportive environment.
The predicted salary is between 22000 - 30000 £ per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a full time Branch Sales Advisor to join the team, working from our store in Irvine. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arcos profitability.
The Branch Sales Advisor role is a full time position, Monday to Friday with Saturday morning on a rota basis, working a total of 40 hours per week. Dont worry if you dont know much about the health and safety industry or personal protective equipment (PPE), as well teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained.
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts.
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £26,208 plus bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards were proud to have employees who have worked for us for 40 years
About you
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence required
About Us
With a 140-year legacy, Arco are recognised as the UK\’s leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We\’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because Its on us. To deliver. Together. Diversity and Inclusion at Arco means understanding everyone\’s views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.
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Branch Sales Advisor employer: Beintentionalwomen
Contact Detail:
Beintentionalwomen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering high levels of customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your sales drive! Think about how you've successfully driven sales in previous roles. Whether it was through face-to-face interactions or over the phone, be prepared to discuss your strategies and successes to impress the hiring team.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up at Arco. So, don’t hesitate – get your application in!
We think you need these skills to ace Branch Sales Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in providing top-notch customer service. We want to see how you've built strong relationships with customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description. We love seeing candidates who take the initiative to align their experiences with what we’re looking for.
Be Honest About Your Experience: If you’re not familiar with the health and safety industry or PPE, don’t sweat it! Just be honest about your experience and express your eagerness to learn. We value a growth mindset and are here to support your development.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Beintentionalwomen
✨Know Your Stuff
Before the interview, take some time to research Arco and the health and safety industry. Familiarise yourself with their products and services, especially personal protective equipment (PPE). This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Branch Sales Advisor, delivering high levels of customer service is key. Prepare examples from your past experiences where you've successfully handled customer interactions, resolved issues, or built strong relationships. This will demonstrate your ability to excel in the role.
✨Be Ready to Drive Sales
Think about how you can actively drive sales in the role. Come up with ideas on how to engage customers, whether through calling, promotions, or merchandising. Sharing these ideas during the interview will highlight your proactive approach and understanding of the sales process.
✨Emphasise Teamwork and Collaboration
Arco values collaboration, so be prepared to discuss how you've worked effectively in teams before. Share specific examples of how you've contributed to team success and how you can support your colleagues in achieving shared goals. This will align with their culture of 'succeeding together'.
