Transport Co-Ordinator
Company: Being There
Salary: £24,573 to £24,573 a year
Hours: Full-time
Location: Manchester, M11 3TQ
Working pattern: Hybrid - 4 days remote
Job type: Temporary
Posting date: 23 Oct 2026
Closing date: 2 Nov 2026
1 year fixed contract with the possibility of permanent depending on success. Hybrid/home working with travel to locations across Greater Manchester and beyond.
We are looking for a compassionate and highly organised Transport Co-ordinator to arrange and support transport services for our clients across Greater Manchester.
This role plays a vital part in ensuring individuals can attend hospital appointments, access community activities, and maintain independence through safe, reliable transport. The role will involve both coordination and hands-on driving support where required
Main Areas of Responsibility
Transport Co-ordination
- Plan, organise, and allocate transport for clients across Greater Manchester, including coordination of all our social groups
- Match clients with appropriate drivers (staff or volunteers) based on needs
Client Support
- Communicate with clients to understand their transport requirements and preferences
- Provide a supportive, empathetic service aligned with Being There’s values
- Ensure client dignity, safety, and comfort at all times
Driving Duties
- Provide transport for clients when required, including to hospital appointments and community services
- Ensure safe driving practices and compliance with all legal and organisational requirements
- Maintain vehicles in good condition, reporting any issues promptly
Volunteer & Team Coordination
- Work closely with volunteer drivers, providing guidance and support
- Liaise with the wider Being There team to align transport with service delivery
- Assist in coordinating rotas and availability
Administration & Compliance
- Keep accurate records of journeys, schedules, and client interactions
- Support with social media
- Support monitoring and reporting requirements
- Ensure adherence to safeguarding, health and safety, and data protection policies
- Maintain accurate records of all driver documentation including licences, insurances and MOTs
- Apply for organisational blue parking badges and maintain accurate records.
Person Specification
Personal Qualities & Attributes
- Full, clean UK driving licence and willingness to drive as part of the role
- Experience in coordinating services, logistics, or scheduling
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills, with an empathetic approach
- Exercises assertive communication to reinforce boundaries and adhere to company policies and procedures.
- Ability to work independently and as part of a team
- IT literate and confident using scheduling and communication systems
Personal Attributes
- Compassionate and person-centred
- Reliable and responsible
- Flexible and adaptable
- Calm under pressure with good problem-solving skills
- Committed to inclusion and supporting diverse communities
- Experience working in a charity, healthcare, or community setting
Desirable
- Experience working with volunteers
- Knowledge of Greater Manchester area
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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