At a Glance
- Tasks: Coordinate transport services and support clients across Greater Manchester with empathy and organisation.
- Company: A compassionate organisation dedicated to helping individuals maintain independence through reliable transport.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference in people's lives.
- Other info: Opportunity to work with volunteers and develop your coordination skills in a supportive environment.
- Why this job: Join a team that values compassion and community while gaining valuable experience.
- Qualifications: Full UK driving licence, strong organisational skills, and a passion for helping others.
The predicted salary is between 37338 - 44962 £ per year.
- Posted in Events, News, Recruitment
- We are looking for a compassionate and highly organised
Transport Coordinator to arrange and support transport services for our clients across Greater Manchester.
This role plays a vital part in ensuring individuals can attend hospital appointments, access community activities, and maintain independence through safe, reliable transport.
The role will involve both coordination and hands‑on driving support where required.
- Main Areas Of Responsibility
- Transport Coordination
- Plan, organise, and allocate transport for clients across Greater Manchester, including coordination of all our social groups.
- Coordinate last‑minute transport changes
- Manage schedules efficiently to ensure timely and reliable journeys
- Match clients with appropriate drivers (staff or volunteers) based on needs
- Client Support
- Communicate with clients to understand their transport requirements and preferences
- Provide a supportive, empathetic service aligned with Being There’s values
- Ensure client dignity, safety, and comfort at all times
- Driving Duties
- Provide transport for clients when required, including to hospital appointments and community services
- Ensure safe driving practices and compliance with all legal and organisational requirements
- Maintain vehicles in good condition, reporting any issues promptly
- Volunteer & Team Coordination
- Work closely with volunteer drivers, providing guidance and support
- Liaise with the wider Being There team to align transport with service delivery
- Assist in coordinating rotas and availability
- Administration & Compliance
- Keep accurate records of journeys, schedules, and client interactions
- Support with social media
- Support monitoring and reporting requirements
- Ensure adherence to safeguarding, health and safety, and data protection policies
- Maintain accurate records of all driver documentation including licences, insurances and MOTs
- Apply for organisational blue parking badges and maintain accurate records.
Person Specification
- Personal Qualities & Attributes
- Full, clean UK driving licence and willingness to drive as part of the role
- Experience in coordinating services, logistics, or scheduling
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills, with an empathetic approach
- Exercises assertive communication to reinforce boundaries and adhere to company policies and procedures.
- Ability to work independently and as part of a team
- IT literate and confident using scheduling and communication systems
- Personal Attributes
- Compassionate and person-centred
- Reliable and responsible
- Flexible and adaptable
- Calm under pressure with good problem-solving skills
- Committed to inclusion and supporting diverse communities
Desirable
- Experience working in a charity, healthcare, or community setting
- Experience working with volunteers
- Knowledge of Greater Manchester area
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Transport Co-ordinator in Manchester employer: Being There Greater Manchester
Being There in Greater Manchester is an exceptional employer that prioritises the growth and development of its staff and volunteers, fostering a collaborative and supportive work culture. With a strong focus on making a meaningful impact in the community, employees are offered unique opportunities to lead initiatives, build valuable partnerships, and contribute to sustainable growth in a challenging environment. Join us to be part of a dedicated team that values your contributions and empowers you to drive positive change.
Contact Details:
Being There Greater Manchester Recruitment Team
