At a Glance
- Tasks: Coordinate and support transport services for clients, ensuring safe and reliable journeys.
- Company: Join a compassionate organisation dedicated to community support in Greater Manchester.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference in people's lives.
- Other info: Opportunity to work with volunteers and grow within a supportive team environment.
- Why this job: Be a vital part of helping individuals maintain independence and access essential services.
- Qualifications: Full UK driving licence, strong organisational skills, and a compassionate approach.
June 2nd, 2026
We are looking for a compassionate and highly organised Transport Coordinator to arrange and support transport services for our clients across Greater Manchester.
This role plays a vital part in ensuring individuals can attend hospital appointments, access community activities, and maintain independence through safe, reliable transport. The role will involve both coordination and hands‑on driving support where required.
Main Areas Of Responsibility
Transport Coordination
- Plan, organise, and allocate transport for clients across Greater Manchester, including coordination of all our social groups.
- Coordinate last‑minute transport changes
- Manage schedules efficiently to ensure timely and reliable journeys
- Match clients with appropriate drivers (staff or volunteers) based on needs
Client Support
- Communicate with clients to understand their transport requirements and preferences
- Provide a supportive, empathetic service aligned with Being There’s values
- Ensure client dignity, safety, and comfort at all times
Driving Duties
- Provide transport for clients when required, including to hospital appointments and community services
- Ensure safe driving practices and compliance with all legal and organisational requirements
- Maintain vehicles in good condition, reporting any issues promptly
Volunteer & Team Coordination
- Work closely with volunteer drivers, providing guidance and support
- Liaise with the wider Being There team to align transport with service delivery
- Assist in coordinating rotas and availability
Administration & Compliance
- Keep accurate records of journeys, schedules, and client interactions
- Support with social media
- Support monitoring and reporting requirements
- Ensure adherence to safeguarding, health and safety, and data protection policies
- Maintain accurate records of all driver documentation including licences, insurances and MOTs
- Apply for organisational blue parking badges and maintain accurate records.
Person Specification
Personal Qualities & Attributes
Essential Skills & Experience
- Full, clean UK driving licence and willingness to drive as part of the role
- Experience in coordinating services, logistics, or scheduling
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills, with an empathetic approach
- Exercises assertive communication to reinforce boundaries and adhere to company policies and procedures.
- Ability to work independently and as part of a team
- IT literate and confident using scheduling and communication systems
Personal Attributes
- Compassionate and person‑centred
- Reliable and responsible
- Flexible and adaptable
- Calm under pressure with good problem‑solving skills
- Committed to inclusion and supporting diverse communities
Desirable
- Experience working in a charity, healthcare, or community setting
- Experience working with volunteers
- Knowledge of Greater Manchester area
Compassionate Transport Coordinator – Community Rides in Manchester employer: Being There Greater Manchester
Being There in Greater Manchester is an exceptional employer that prioritises the growth and development of its staff and volunteers, fostering a collaborative and supportive work culture. With a strong focus on making a meaningful impact in the community, employees are offered unique opportunities to lead initiatives, build valuable partnerships, and contribute to sustainable growth in a challenging environment. Join us to be part of a dedicated team that values your contributions and empowers you to drive positive change.
Contact Details:
Being There Greater Manchester Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Compassionate Transport Coordinator – Community Rides in Manchester
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Being There Greater Manchester.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Being There Greater Manchester. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Compassionate Transport Coordinator – Community Rides in Manchester
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Being There Greater Manchester, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Being There Greater Manchester and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Being There Greater Manchester. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Being There Greater Manchester
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Being There Greater Manchester.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Being There Greater Manchester.
