Service Manager Repairs and Compliance in Sheffield

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Discover Sheffield: A City Where You Can Thrive. Sheffield offers the best of city living with space to breathe. Creative, welcoming and full of character, it combines a proud industrial heritage with a thriving cultural scene, world‑class universities, independent food and music, and easy access to the Peak District. With outstanding green spaces, strong communities and plenty to explore, it is a city where you can build your career and enjoy life outside work.

About the role: You will lead the Repairs and Compliance service within Facilities Management, managing around 40 staff as part of a wider function of around 200 employees. The service delivers approximately 7,500 compliance activities and 8,000 repairs each year, helping to ensure council buildings are safe, well maintained and responsive to customer needs. You will provide visible, confident leadership across service delivery, performance, contracts, budgets, people management and continuous improvement. Working with colleagues, suppliers and stakeholders, you will strengthen governance, manage risk and use data and technology to improve productivity, value for money and customer outcomes.

About you: We are looking for a credible senior leader with experience of managing complex operational services and multidisciplinary teams. You will bring strong knowledge of repairs, maintenance, compliance, health and safety, contract management and risk, alongside the ability to lead change, build effective relationships and deliver high standards in a busy operational environment.

• A relevant trade or craft qualification to at least NVQ Level 3, and educated to degree level or equivalent experience, is essential.
• Strong operational leadership across repairs, maintenance, compliance or facilities management services.
• Ability to manage and motivate multidisciplinary teams in a busy, customer-focused environment.
• Sound knowledge of health and safety, statutory compliance, risk management and governance.
• Experience of managing budgets, contracts, suppliers and service performance.
• Confidence using data, systems and insight to improve productivity, value for money and customer outcomes.
• Excellent communication and relationship-building skills, with the ability to work effectively with colleagues, partners and stakeholders.

At Sheffield City Council, you will be part of a supportive and inclusive organisation committed to improving services for the citizens of the city. We offer flexible working, generous annual leave and pension benefits, wellbeing support and opportunities for professional development.

Apply now: If you’re ready to lead with purpose and make a visible difference across the city, we’d love to hear from you.

Assessment activities: Week commencing 13 July 2026 Final interviews Week commencing 20 July 2026. We are committed to equality, diversity and inclusion, supporting staff with unpaid caring responsibilities and promoting opportunities for under‑represented groups. It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. If too many candidates apply, interviewers will select those who best meet the essential criteria.

Full‑time employees work 37 hours for 52 weeks of the year and we offer generous holiday entitlement. Flexible working arrangements, including reduced‑hour contracts, part‑time or job share, are available. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are undergoing an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone, and when appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.