Sheffield City Council is seeking a motivated Service Desk Analyst to join the ICT & Digital Innovation team in Sheffield. You will be the first point of contact for IT support, resolving incidents and service requests and assisting colleagues to access systems.
Hybrid working is available on pass of training. The role requires strong communication and customer service skills, with knowledge of Windows 11 and Microsoft 365.
#J-18808-Ljbffr
Service Desk Analyst - First-Line IT Support (Hybrid) in Sheffield employer: Beighton
Sheffield City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the children they serve. With flexible working options and a strong commitment to professional development, this role provides meaningful opportunities for growth in children's social care, making it an ideal place for passionate individuals to make a real difference in the community.