Service Designer — Flexible Hours & Customer Journeys in Sheffield

Service Designer — Flexible Hours & Customer Journeys in Sheffield

Sheffield Full-Time 54841 - 67027 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead service design to enhance customer journeys and improve resident experiences.
  • Company: Sheffield City Council, dedicated to improving community services.
  • Benefits: Flexible hours, collaborative environment, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and community improvement.
  • Why this job: Make a real difference in your community by designing impactful services.
  • Qualifications: Experience in service design and strong collaboration skills.

The predicted salary is between 54841 - 67027 £ per year.

Sheffield City Council is building its Customer Experience Capability and seeks a Service Designer to lead service design across priority council services.

You will map current journeys, identify pain points, and design practical improvements to enhance resident experience and support colleagues.

You will collaborate with Digital, Business Change, Customer Intelligence, and other teams, facilitating workshops and turning evidence into actionable recommendations.

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Service Designer — Flexible Hours & Customer Journeys in Sheffield employer: Beighton

Sheffield City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the children they serve. With flexible working options and a strong commitment to professional development, this role provides meaningful opportunities for growth in children's social care, making it an ideal place for passionate individuals to make a real difference in the community.

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Contact Details:

Beighton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Designer — Flexible Hours & Customer Journeys in Sheffield

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Beighton for a Service Designer — Flexible Hours & Customer Journeys, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Beighton before they go live!

We think you need these skills to ace Service Designer — Flexible Hours & Customer Journeys in Sheffield

Service Design
Customer Journey Mapping
Identifying Pain Points
Designing Improvements
Collaboration
Facilitating Workshops
Evidence-Based Recommendations

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Service Designer — Flexible Hours & Customer Journeys at Beighton, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Beighton does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Beighton. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Beighton.

How to prepare for a job interview at Beighton

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Beighton, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Beighton might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Beighton!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Beighton is looking for.