Sheffield City Council is building its Customer Experience Capability to improve how residents experience services and how colleagues are supported. This role leads analytical work across customer journeys and services, delivering dashboards and actionable insights to drive improvements.
You will work with managers and technical specialists to turn data into practical recommendations, supervise others, and help establish a growing Customer Intelligence function.
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Performance Analyst, Customer Intelligence (Hybrid) in Sheffield employer: Beighton
Sheffield City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the children they serve. With flexible working options and a strong commitment to professional development, this role provides meaningful opportunities for growth in children's social care, making it an ideal place for passionate individuals to make a real difference in the community.
