Beighton is seeking an experienced Customer Service Officer in a hybrid role based in Sheffield to assist residents and businesses across multiple channels. You will handle enquiries, process applications and confidently navigate back-office systems.
A strong focus on accuracy, service standards and customer care is essential. Emphasis on clear communication, effective questioning and professional de-escalation while maintaining confidentiality.
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Hybrid Customer Service Specialist in Sheffield employer: Beighton
Sheffield City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of both employees and the children they serve. With flexible working options and a strong commitment to professional development, this role provides meaningful opportunities for growth in children's social care, making it an ideal place for passionate individuals to make a real difference in the community.
