Supply Chain E‑commerce Lead in Birmingham

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin and Elastoplast. The Northern Europe (NOE) Supply Chain E‑commerce Lead is accountable for shaping and managing the e‑commerce supply chain to drive growth across key online customers. The role is central to optimising product availability, enhancing forecast accuracy, coordinating the onboarding of pure‑play partners, and ensuring seamless end‑to‑end supply operations for Amazon and other strategic e‑retailers. For the Nordics, you will ensure strong alignment with global initiatives while adapting to local market needs. Over time, the scope will broaden to strengthen insights, reporting capabilities and performance visibility, working closely with the Nordics E‑commerce Customer Collaboration Specialist across the wider e‑commerce landscape. The position plays a critical role in ensuring cohesive cross‑functional collaboration to deliver operational excellence.

Your Tasks

• Act as the key advocate for Supply Chain E‑commerce with internal teams including planning, commercial, and logistics.
• Establish structured ways of working and lead regular performance and strategy reviews to ensure cross‑functional alignment.
• Manage the end‑to‑end supply chain relationship for Amazon and support Joint Business Plan initiatives, including fulfilment model strategy, OTIF performance, and data/insight sharing.
• Coordinate effective planning and execution of e‑commerce promotions and new product launches in partnership with internal stakeholders and customers.
• Oversee the onboarding of new e‑commerce customers, ensuring seamless integration of systems and processes.
• Develop scalable processes to support ongoing and future customer onboarding.
• Lead e-commerce supply chain reporting, forecasting and analytics across all business channels, sharing insights with customer collaboration, planning, commercial and logistics teams.
• Identify and implement initiatives to reduce lead times, improve availability and enhance agility across digital supply chains.
• Proactively manage supply to respond to fluctuating demand patterns (e.g., peak periods, Prime Day).
• Lead cost‑efficiency and simplification initiatives while protecting the consumer experience.

Your Profile

• Demonstrated experience in supply chain roles, ideally within an e‑commerce or omnichannel environment.
• Strong stakeholder management and relationship‑building skills.
• Proficiency in data interpretation and digital tools (e.g., Power BI, Amazon Retail Analytics).
• Strong understanding of e‑commerce supply chain models and associated KPIs.
• Proactive, adaptable, and committed to continuous improvement.

Additional information

At Beiersdorf, we see you as a person – far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment. That is why we have a lot to offer!

We offer a competitive salary along with an annual bonus (subject to conditions). Private medical & dental insurance, life assurance, critical illness, discounts on products, hybrid working, 25 days holiday (buy & sell holiday), free head office parking.

We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation & gender identity, disability, cultural, ethnic or national origins.