At a Glance
- Tasks: Lead a cross-regional team to deliver tech-enabled market research projects.
- Company: Join Behaviorally, the global leader in digital shopper marketing with a passion for consumer insights.
- Benefits: Enjoy competitive pay, flexible work options, and comprehensive health benefits.
- Why this job: Be part of a dynamic team that influences major brands and drives impactful consumer decisions.
- Qualifications: 5+ years in leadership roles with a background in analytics or social sciences required.
- Other info: We value transparency and inclusivity, encouraging diverse applicants to apply.
The predicted salary is between 43200 - 72000 £ per year.
Center of Excellence, Director
London UK
Full-time
Must: 2-3 days onsite London per week
Market Research Industry Experience MUST
Who we are, who we are looking for and why are we interested in you:
We are Behaviorally, Inc., the #1 global market leader in digital shopper marketing. With decades of experience and category expertise in shopper research, we apply our unique behavioral framework and a digital-first approach to help clients navigate the uncertainty of a changing retail environment. We help brands make better shopper marketing decisions by defining and diagnosing the digital and physical behaviors that drive shopper growth.
As we tackle our ambitious growth goals, Behaviorally is looking for exceptional people who can join our passionate research teams helping some of the world’s largest brands to understand, predict and influence consumer choice.
What You Will Do as a Key member of our Team:
RESPONSIBILITIES
- Team: Build and develop cross regional team (covering work from Behaviorally offices in the UK, France, Switzerland and Germany) that implement tech enabled market research projects in line with corporate standards/protocols
- Workload Management: Ensure team well positioned to seamlessly deliver all aspects of each Behaviorally product necessary for a successful client engagement
- Workflow Management: Ensure project execution is in accordance with corporate processes and are in line with corporate priorities/strategies
- Product Quality: Ensure team consistently & efficiently delivers a quality research experience and deliverable to internal and external stakeholders meets/exceeds satisfaction KPI targets
- Process Optimization: When/where necessary, proactively create, refine, and/or enhance processes (in collaboration with leadership)
OWNERSHIP
- Consistent on-time and high-quality Europe CoE project delivery
- Project execution in compliance with corporate central protocols
- Documentation and development of Europe team processes, protocols and procedures
- Monitoring and refinement of workflow to ensure maximum operational efficiency
EXPECTATIONS
- Proactively drive workstreams to completion and refine/optimize when/where necessary
- Leverage technical innovation/automation where possible to drive improvement
- Set, monitor, report & improve performance ofteamKPIs (in collaboration with leadership)
Desired skills and experience
To qualify and succeed, in the challenging but rewarding world we do business in, you will need:
- Bachelor’s degree in business analytics, economics, mathematics, statistics, social sciences or related field such as, marketing or psychology
- 5+ years of experience…
- Developing & leading a team
- Answering client business questions and providing recommendations that drive positive business outcomes for our Fortune 500 client
- Leading organizational changes/systems/processes/protocol enhancement
- A flair for building and nurturing relationships with clients and internal stakeholders
- Excellent verbal and written communication skills
- Conversational & Written French and German a plus
- Ability to think creatively and strategically
- Strong detail-orientation with ability to manage multiple work streams
- Self-motivated, comfort with ambiguity and proactive problem solver
Note: we view the above section as a guide, not a checklist. We encourage you to apply even if you do not satisfy every single bullet on this list! And tell us other things you have done, leading up to this opportunity, like internships and extracurricular activities that demonstrate you are the exact right candidate one for us!
What Else Can We Tell You?
Additional things to keep in mind when considering a career opportunity at Behaviorally:
- We are pretty transparent about what matters to us. Our progress against our mission, values, goals, accountability metrics and KPIs all the way up to our senior leaders are visible and available for everyone, anytime, anywhere. You will always know where we (and you) stand.
- You will feel taken care of , whether it is competitive benefits, personalized training, development and mentorship or those important additional factors that some may take for granted (competitive wages and benefits, flex time or remote working policies etc.) We know how much these matter when you are choosing a place in which you will spend the majority of your time, building your career.
- You will feel part of a team that welcomes, feels, and behaves like you. We take great care recruiting someone like you, so you can rest assured that we have done the same with the team you are joining. They too are bright, curious, reliable, candid, optimistic, and supportive of each other. The team you join is as much dedicated to seeing you succeed as they are committed to the goals of the company and the clients we serve.
The chosen candidate will work within our Result Orientated Work Environment (ROWE) and be offereda generous benefits and compensation package which includes the following:
- Medical, Dental, Vision
- Life Insurance & Short-Term and Long-Term Disability
- FSA for both Health and Dependent Care
- Commuter/Parking Benefits
- Company Matched 401k Retirement Plan
- Paid Time Off (PTO)
- Unlimited Sick Time
- Annual Bonus Incentives
- Tuition Reimbursement
We also recognize our employees through Employee Recognition Programs and Company Sponsored Events.
Our ethical commitment to you and all our employees:
At Behaviorally, we are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law.
COE Director employer: Behaviorally
Contact Detail:
Behaviorally Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land COE Director
✨Tip Number 1
Familiarize yourself with the latest trends in digital shopper marketing. Understanding the current landscape will help you speak confidently about how your experience aligns with Behaviorally's mission and goals.
✨Tip Number 2
Highlight your experience in leading cross-regional teams. Be prepared to discuss specific examples of how you've successfully managed diverse teams and projects, especially in a tech-enabled environment.
✨Tip Number 3
Demonstrate your ability to optimize processes. Share instances where you've proactively improved workflows or enhanced project execution, as this aligns with the expectations for the COE Director role.
✨Tip Number 4
Prepare to discuss your approach to client relationships. Since building and nurturing these relationships is crucial, think of examples that showcase your communication skills and strategic thinking.
We think you need these skills to ace COE Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in market research and team leadership. Emphasize your ability to manage multiple work streams and deliver high-quality results, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for market research and your understanding of the digital shopper marketing landscape. Mention specific experiences that demonstrate your ability to drive positive business outcomes and lead teams effectively.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are crucial for this position, ensure that your application materials are clear, concise, and free of errors. Consider including examples of how you've successfully communicated complex ideas to clients or stakeholders.
Highlight Language Proficiency: If you have conversational and written skills in French and German, make sure to mention this prominently in your application. This could set you apart from other candidates and align with the company's needs.
How to prepare for a job interview at Behaviorally
✨Showcase Your Leadership Experience
As a candidate for the COE Director position, it's crucial to highlight your experience in developing and leading teams. Be prepared to discuss specific examples of how you've successfully managed cross-regional teams and driven projects to completion.
✨Demonstrate Market Research Expertise
Since the role requires market research industry experience, make sure to articulate your understanding of market dynamics and shopper behavior. Share insights from past projects that illustrate your ability to apply a digital-first approach in market research.
✨Emphasize Process Optimization Skills
The company values process optimization, so be ready to discuss how you've refined workflows or enhanced processes in previous roles. Provide concrete examples of how your initiatives led to improved efficiency and quality in project delivery.
✨Communicate Effectively
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. If you speak French or German, mention this during the interview, as it could be a valuable asset in a multicultural team environment.