Associate Manager, Commercial Operations & Analytics

In this role you will oversee and develop client proposals, ensuring methodological soundness while consistently delivering exceptional services within timelines and budgets. You will leverage your coding skills to enhance reporting and data processes, drive client engagement, and identify growth opportunities for the firm. This role requires effective leadership of diverse teams and mentorship of junior members, contributing to their professional development and the overall growth of our practice areas.

Key Responsibilities:

• Lead Impactful Projects: Oversee the development of proposals and ensure that projects meet and exceed quality standards while delivering on time and within budget.
• Develop Data-Driven Solutions: Build and enhance complex reports, online tools, and data processes; perform advanced analyses and communicate insights effectively to clients.
• Leverage Coding Skills: Utilize SAS, Python, VBA to facilitate data processing and reporting, ensuring accuracy and efficiency.
• Drive Client Success: Grow external client engagements, own key aspects of client relationships, and ensure satisfaction. Monitor project progress, manage risks, and keep stakeholders informed of outcomes; manage financial aspects of projects, including drafting SOWs and managing invoices.
• Identify Growth Opportunities: Identify areas for firm growth, creating action plans that include new offerings and improvements to best practices.
• Lead and Mentor Teams: Motivate & guide diverse teams while fostering an innovative, inclusive, collaborative work environment, support team's professional development.
• Support Organizational Development: Contribute to management initiatives, including employee engagement, recruitment, training, and ongoing education; contribute to internal initiatives as needed.

What You Bring:

• Education & Experience: Bachelor's or advanced degree with at least 6 years of professional experience in data and analytics within the life sciences or pharmaceutical industry.
• Technical Expertise: Strong coding skills (SAS, Python, VBA) and experience with data visualization tools (Tableau, PowerBI) are strongly preferred. Proficiency in Microsoft Office (PowerPoint, Word) with advanced Excel skills.
• Analytical Skills: Advanced analytical and quantitative aptitude, with exceptional problem-solving skills.
• Project & People Management: Proven project management and people management skills, with experience as a team leader or manager.
• Industry Knowledge: Knowledge of current trends and best practices in analytics within the life sciences industry.

We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization. Applicants must be authorized to work in the US on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization.

Equal Opportunity Employer: We are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We seek candidates who will add to our culture and support the company’s vision of a diverse, equitable, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are proud to be an equal-opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed, we still encourage you to apply. You may be just the right candidate for this or other roles. Must be legally authorized to work in the United States.

Compensation and Benefits:

• Health & Wellness: We provide comprehensive medical, dental, and vision insurance, as well as life & AD&D coverage, disability insurance, and a Lifestyle Wellness Account to help you feel your best.
• Work-Life Balance: Our generous PTO, company holidays, and paid parental & bonding leave help you recharge and be present where it matters most. With a flexible hybrid work policy, you’ll enjoy the balance of in‑person collaboration and remote flexibility.
• Financial Wellness: We invest in your future with a 401(k) and employer match, tax‑free commuter, health, and childcare accounts, and performance bonuses. You’ll also receive a monthly phone stipend and access to an employee discount program.
• Growth & Giving Back: Through mentorship, training, and tuition reimbursement, we help you grow your career while supporting causes you care about with a charitable donation match.
• Culture & Values: Collaboration, innovation, and inclusion define us. Here, you’ll join a community that values your ideas and celebrates your impact.