At a Glance
- Tasks: Manage client debt cases and provide professional support throughout their financial journey.
- Company: Join a rapidly growing PLC with a focus on innovation and inclusivity.
- Benefits: Enjoy a competitive salary, pension, health support, and generous holiday options.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real difference in clients' lives while developing your advisory skills.
- Qualifications: Experience in credit control or financial services; strong communication and organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a Senior Associate to join our Debt Solutions team, supporting the delivery of Debt Arrangement Schemes (DAS) and related advisory services.
This is an excellent opportunity for someone with experience in credit control, debt collections, or financial services who wants to move into a more advisory and client-focused role. You don't need to have worked in DAS before; we'll provide full training and support to help you build your knowledge and confidence.
Key Responsibilities
- Manage a portfolio of DAS cases from initial client engagement through to ongoing maintenance.
- Liaise with clients, creditors, and internal teams to ensure cases are processed efficiently and in line with Scottish regulations.
- Assess client financial circumstances and assist in preparing appropriate repayment proposals.
- Ensure all case documentation is accurate, compliant, and maintained to the highest standard.
- Provide empathetic and professional support to clients throughout their debt solution journey.
- Contribute to process improvement and team development initiatives within the Debt Solutions department.
- Maintain awareness of relevant legislation, policy changes, and industry best practices.
About You
- Background in credit control, debt collection, or financial administration.
- Strong communication and relationship management skills, able to work confidently with clients and creditors alike.
- Highly organised, with excellent attention to detail and case management skills.
- Empathetic and solutions-focused, with a genuine desire to help clients regain financial stability.
- Comfortable working both independently and as part of a collaborative team.
- Proficient in Microsoft Office and familiar with case management or CRM systems.
Desirable (but not essential)
- Experience working within debt advice, insolvency, or regulated financial services.
- Understanding of the Debt Arrangement Scheme (Scotland).
- Relevant industry qualification (e.g., SCQF Level 6/7 in Debt Resolution or willingness to study toward one).
What We Can Offer You
- Company pension
- Cycle to work scheme
- 24/7 Access to virtual GP + Mental Health Support
- 23 days' holiday (plus bank holidays)
- Option to Buy Holidays + roll over up to 5 annually
- Professional Qualification Support
- Enhanced maternity and paternity leave
- Employee discount scheme (Gym, Retailers etc)
- Social events throughout the year
- Health & Wellbeing programme
- Paid volunteer time
As a broader PLC group, we've doubled in size since 2019 and we have ambitions to maintain that growth profile moving forward, so we're looking for people who want to help us shape our future. We value applied intellect, curiosity and an entrepreneurial spirit and we're committed to creating an inclusive environment where everyone can thrive.
*This is not a Debt Collection role*
Senior Debt Advisory Associate in Edinburgh employer: Begbies Traynor Group
Begbies Traynor Group is an exceptional employer that prioritises the growth and development of its employees, particularly through its structured apprenticeship programme. With a strong commitment to inclusivity and a supportive work culture in the York office, apprentices gain hands-on experience while working towards their AAT Level 3 qualification, ensuring a rewarding career path in accountancy with ample opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Debt Advisory Associate in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Senior Debt Advisory Associate role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of Debt Arrangement Schemes and related advisory services. We want you to feel confident discussing how your background in credit control or debt collections can translate into this new advisory role.
✨Tip Number 3
Showcase your empathy and client-focused approach during interviews. Share examples of how you've helped clients in the past, as this will resonate well with our values and the nature of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Debt Advisory Associate in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in credit control or debt collection, and don’t forget to showcase your communication and relationship management skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Senior Associate role and how your experience aligns with our Debt Solutions team. Be genuine and let your personality come through.
Showcase Your Empathy:Since this role involves supporting clients through their debt solution journey, make sure to highlight any experiences where you've demonstrated empathy and a solutions-focused approach. We want to see that you genuinely care about helping others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Begbies Traynor Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Debt Arrangement Schemes and the relevant Scottish regulations. Even if you haven't worked in DAS before, showing that you've done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Showcase Your Empathy
Since this role involves supporting clients through their debt solutions, be prepared to discuss how you've handled sensitive situations in the past. Share examples that highlight your empathetic approach and ability to build trust with clients.
✨Demonstrate Organisational Skills
The job requires excellent case management skills, so come ready to talk about how you stay organised. You might want to mention any tools or systems you use to manage your workload effectively, especially if you're familiar with CRM systems.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions about the team dynamics, process improvements, or the company's future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
