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- Tasks: Lead daily operations and motivate a passionate team in a vibrant pub environment.
- Company: Join an independent hospitality group known for its unique community-driven pubs.
- Benefits: Enjoy employee discounts, company events, and a pension plan.
- Other info: Flexible hours with opportunities for growth in a supportive team.
- Why this job: Make a real impact in a fun, energetic atmosphere while developing your career.
- Qualifications: Experience in hospitality leadership and strong customer service skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Lead the Floor. Drive the Energy. Run One of Warwickshire’s Most Loved Pubs.
Beer & Coffee Co is an independent hospitality group based in Warwickshire, known for its creative approach to food, drink, and social venues. Since 2012, we’ve built a collection of unique, community-driven spaces including our well-loved “Pug Pubs” – The Fat Pug, The Royal Pug, The Black Pug, The Lost Pug and The Micro Pug – alongside concepts like Taverna Meraki and mobile ventures such as The Army Bar.
We are a growing group that prides itself on brilliant beer, food trends, a passion for coffee, and creating the perfect atmosphere. Each of our sites has its own personality, while staying true to the wider brand. We’re a fun, friendly, and ambitious team, always evolving and staying connected to our communities.
We are now looking for a Deputy General Manager to join The Black Pug on a 12-month maternity cover contract, with potential for a permanent opportunity.
The Role.
This is a full-time, on-site position where you will play a key role in the day-to-day running of the business. As part of a small independent company, you’ll be heavily involved in decision‑making, team development, and driving the overall success of the pub. You’ll lead from the front, bringing strong charisma, high energy, and a genuine passion for hospitality to maintain standards, support your team, and deliver an exceptional guest experience.
Key responsibilities
- Oversee daily operations, ensuring smooth and efficient service
- Lead, motivate, and develop the team, maintaining a positive workplace culture
- Deliver outstanding customer service and uphold brand standards
- Manage cellar operations, stock control, and ordering
- Control labour and rota planning in line with business needs
- Ensure full compliance with Health & Safety, food hygiene, and EHO standards
- Train staff across service, compliance, and operational procedures
- Support budgeting, stock management, and overall P&L performance
- Plan and deliver events, promotions, and initiatives to drive sales and engagement
- Maintain organisation of files, maintenance logs, and compliance documentation
What we’re looking for
- Strong experience in hospitality leadership and team management
- Solid understanding of pub operations, including cellar management and stock control
- Excellent customer service skills and a hands‑on leadership style
- High energy, strong personality, and the ability to lead from the front
- Confident communicator across all levels
- Organised, proactive, and able to perform under pressure
- Good understanding of labour control and business performance
- Knowledge of Health & Safety and compliance regulations
- Flexible availability including evenings and weekends
Desirable:
- Level 2 Food Hygiene
- Personal Licence
- Cellar management experience
- UK driving licence
What we offer
- Opportunity to be part of a growing independent hospitality group
- A key role with real input into the business and its progression
- Company events
- Company pension
- Employee discount
- On‑site parking
Join us
Work hard, bring your energy and passion, and build your career with a business that genuinely values its people.
Deputy General Manager in Royal Leamington Spa employer: Beer and Coffee Co
Contact Detail:
Beer and Coffee Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Royal Leamington Spa
✨Tip Number 1
Get to know the pub scene in Warwickshire! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential colleagues.
✨Tip Number 2
Show off your personality during interviews! We want to see your charisma and energy shine through. Share your passion for hospitality and how you can bring that vibe to The Black Pug.
✨Tip Number 3
Prepare some ideas for events or promotions you could run at The Black Pug. We love creativity, so come armed with suggestions that could drive sales and engage the community!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Deputy General Manager in Royal Leamington Spa
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you've contributed to creating memorable guest experiences in the past.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the unique vibe of The Black Pug. Mention any relevant experience in pub operations or team leadership that aligns with our values and the role's responsibilities.
Be Yourself: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to showcase your personality. After all, we’re looking for someone who can bring energy and charisma to our team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Beer and Coffee Co
✨Know the Venue Inside Out
Before your interview, make sure you know all about The Black Pug and its unique vibe. Familiarise yourself with their menu, events, and community involvement. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Style
As a Deputy General Manager, you'll need to lead from the front. Prepare examples of how you've motivated teams in the past, especially in high-pressure situations. Highlight your hands-on approach and how you maintain a positive workplace culture.
✨Demonstrate Your Customer Service Passion
Customer service is key in hospitality. Be ready to discuss how you've gone above and beyond for guests in previous roles. Share stories that illustrate your commitment to delivering exceptional experiences and maintaining brand standards.
✨Prepare for Operational Questions
Expect questions about pub operations, stock control, and compliance. Brush up on your knowledge of Health & Safety regulations and be prepared to discuss how you would manage cellar operations and staff training effectively.