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- Tasks: Lead shifts and ensure guests have a fantastic dining experience.
- Company: Join Whitbread, the UK's top hospitality business with a friendly atmosphere.
- Benefits: Enjoy guaranteed hours, discounts, and a £40 meal voucher on joining.
- Why this job: Great pay, career development, and a supportive team culture await you.
- Qualifications: Must be over 18 years old; no prior experience needed.
- Other info: Permanent contract with no zero hours; immediate start available.
Come and be the friendly face of The Coldra Beefeater in Newport. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step-Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
PAY RATE: £10.25 - £14.01 per hour **Max. amount paid when you are fully trained and lead the shift.
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 35 hours per week over 5 days – guaranteed hours to plan your week around.
LOCATION: The Coldra Beefeater, Junction, The Coldra, Chepstow Rd, Langstone, Newport NP18 2NX
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have a meal on us: You’ll receive a £40 voucher to spend in our restaurant when you join us.
What you’ll do: Join our team at The Coldra Beefeater as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Step Up Team Leader employer: Beefeater
Contact Detail:
Beefeater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Step Up Team Leader
✨Tip Number 1
Familiarise yourself with The Coldra Beefeater's menu and service style. This will not only help you engage with guests but also demonstrate your enthusiasm for the role during any informal conversations or interviews.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience in team management or customer service roles. Be prepared to share specific examples of how you've successfully led a team or handled challenging situations.
✨Tip Number 3
Network with current employees or visit the restaurant to get a feel for the atmosphere. This can provide valuable insights into the team dynamics and help you tailor your approach when applying.
✨Tip Number 4
Emphasise your passion for customer service and your ability to create a welcoming environment. Think of ways to express this in conversations, as it aligns perfectly with the friendly face they are looking for.
We think you need these skills to ace Step Up Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Step Up Team Leader. Highlight your relevant experience in customer service and leadership in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous leadership roles or customer service experience, and include specific examples of how you've excelled in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Coldra Beefeater and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Beefeater
✨Show Your Personality
As a Step-Up Team Leader, your fun personality is key. Make sure to let your character shine through during the interview. Smile, be friendly, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Highlight Leadership Skills
Since this role involves taking charge of shifts, be prepared to discuss your leadership experience. Share specific examples of how you've successfully led a team or managed a situation in the past, showcasing your ability to motivate and guide others.
✨Emphasise Customer Service
Outstanding customer service is crucial in hospitality. Be ready to talk about your approach to providing excellent service and any experiences where you went above and beyond for a customer. This will show that you understand the importance of guest satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training process, team dynamics, or opportunities for career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
