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- Tasks: Lead shifts and ensure guests have a fantastic dining experience.
- Company: Join Whitbread, the UK's top hospitality business with a friendly atmosphere.
- Benefits: Enjoy guaranteed hours, discounts, and a £40 meal voucher on joining.
- Why this job: Great pay, career growth, and a supportive team culture await you here.
- Qualifications: Must be over 18 years old; no prior experience needed.
- Other info: Permanent contract with no zero hours; immediate start available.
Come and be the friendly face of Border Gate Beefeater in Carlisle. Use your fun personality to welcome guests into our restaurant and enjoy their meal. As a Step-Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.
PAY RATE: Up to £12.26-£14.01 per hour* *Max. amount paid when you are fully trained and lead the shift.
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 15 hours per week – guaranteed hours to plan your week around.
LOCATION: Border Gate Beefeater, Carleton, Carlisle CA4 0AD
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and training that will make your life easier from the start, with opportunities for career progression.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and Save As You Earn scheme.
- Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more.
- Have a meal on us: Receive a £40 voucher to spend in our restaurant when you join us.
What you’ll do: Join our team at Border Gate Beefeater as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Step Up Team Leader employer: Beefeater
Contact Detail:
Beefeater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Step Up Team Leader
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. As a Step-Up Team Leader, your ability to create a welcoming atmosphere is key, so let your personality shine through when you meet the team or during any informal chats.
✨Tip Number 2
Familiarise yourself with the Border Gate Beefeater's menu and services. Being knowledgeable about what the restaurant offers will not only impress your interviewers but also demonstrate your genuine interest in the role.
✨Tip Number 3
Highlight any previous leadership experience you have, even if it's outside of hospitality. Discussing how you've successfully managed a team or taken charge in challenging situations can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your ideas for improving customer experience. Think about what makes a dining experience memorable and be ready to share your thoughts on how you would implement those ideas as a Step-Up Team Leader.
We think you need these skills to ace Step Up Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Step Up Team Leader. Highlight your relevant experience in customer service and leadership in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous leadership roles or customer service experience, and include specific examples of how you've excelled in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Border Gate Beefeater and how you can contribute to their team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Beefeater
✨Show Your Personality
As a Step-Up Team Leader, your fun personality is key. Make sure to let your character shine through during the interview. Share anecdotes that highlight your friendly nature and ability to connect with guests.
✨Demonstrate Leadership Skills
Since this role involves taking charge of shifts, be prepared to discuss your leadership experience. Think of examples where you've successfully led a team or handled a challenging situation, showcasing your ability to motivate others.
✨Understand Customer Service
Outstanding customer service is crucial in this role. Be ready to talk about what excellent service means to you and how you've provided it in past roles. Consider discussing specific instances where you went above and beyond for a customer.
✨Ask Insightful Questions
At the end of the interview, asking thoughtful questions can set you apart. Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and the company.