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- Tasks: Lead a dynamic team, drive sales, and ensure top-notch guest experiences.
- Company: Join Malta Inn Maidstone, a flagship site known for its vibrant atmosphere and commitment to excellence.
- Benefits: Enjoy competitive salary, flexible working options, and a supportive, inclusive culture.
- Why this job: Be part of a passionate team that values diversity and creates memorable moments for guests.
- Qualifications: Experience in high-volume, guest-facing leadership roles is preferred.
- Other info: We welcome applicants from all backgrounds and support workplace adjustments.
The predicted salary is between 39000 - 45500 £ per year.
Salary: £45,000 - £52,500
Reporting to: Regional Operations Manager
Our General Managers play a pivotal part in the success of the business. It’s all about creating a winning team and delivering the best service to our guests.
Key Responsibilities:
- Be responsible for recruiting, onboarding and inducting any new team members.
- Inspire, develop and lead your management and team members, ensuring great retention.
- Maximise revenue opportunities through analysing sales figures and effective forecasting.
- Effectively manage all controllable costs and site P&L.
- Support the Regional Operations Manager in delivering long term business goals.
- Drive individual high performance through regular one to ones.
- Have an eye for detail and thrive in a high volume, fast paced environment.
- Show passion for the brand and ensure your team are equally knowledgeable and confident around delivering the values.
- Ensure all health and safety measures are met to the highest standard.
- Demonstrate a clear passion for achieving high guest measures.
- Champion change and implement this with the team.
We want you to be the best and so we will give you the tools to manage your labour and cost margins. It’s then up to you to show what you’ve got when it comes to driving sales and revenue and proactively using guest feedback to maximise opportunities.
Ideally, you’ll come from a high-volume, guest-facing leadership role with an understanding of delivering in a branded operation. If you want to be part of a dynamic management team and our vision, develop yourself in a market-leading company and have the skills, personality and passion to create moments that matter for our teams and guests, then apply now!
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 61215-4492 Advertised: 11 Apr 2025
Management - General Manager employer: Beefeater
Contact Detail:
Beefeater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management - General Manager
✨Tip Number 1
Familiarise yourself with the brand values and mission of Malta Inn. Understanding what makes them unique will help you align your leadership style with their expectations, showcasing your passion for the brand during interviews.
✨Tip Number 2
Network with current or former employees of Malta Inn to gain insights into the company culture and management practices. This can provide you with valuable information that you can use to tailor your approach and demonstrate your fit for the role.
✨Tip Number 3
Prepare examples of how you've successfully led teams in high-pressure environments. Highlighting your experience in managing costs and driving sales will show that you have the skills needed to excel as a General Manager.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially those related to guest experience and operational efficiency. Being knowledgeable about these trends will allow you to discuss innovative ideas during your interview, setting you apart from other candidates.
We think you need these skills to ace Management - General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume, guest-facing leadership roles. Emphasise your skills in team management, revenue maximisation, and cost control, as these are key responsibilities for the General Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and your understanding of delivering exceptional guest service. Use specific examples from your past experiences to demonstrate how you have inspired and developed teams, and how you have successfully driven sales and revenue.
Showcase Your Leadership Style: During the application process, highlight your leadership style and how it aligns with creating a winning team. Discuss your approach to recruiting, onboarding, and retaining team members, as well as how you manage performance through regular one-to-ones.
Demonstrate Your Analytical Skills: Since the role involves analysing sales figures and effective forecasting, include examples of how you have used data to make informed decisions in previous roles. This will show your ability to manage controllable costs and site P&L effectively.
How to prepare for a job interview at Beefeater
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on recruitment, development, and retention strategies.
✨Demonstrate Financial Acumen
Understanding P&L and managing costs effectively is key for this role. Brush up on your financial knowledge and be ready to discuss how you've maximised revenue opportunities and controlled costs in previous positions.
✨Emphasise Guest Experience
This role is all about delivering exceptional service. Prepare to talk about how you've championed guest satisfaction in the past, including any specific initiatives you implemented to enhance the guest experience.
✨Be Ready for Change Management
The ability to drive change is essential. Think of examples where you've successfully implemented changes within a team or organisation, and be ready to discuss how you managed resistance and ensured buy-in from your team.
